--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Google Keep - Notes and lists" bundle_id: "com.google.android.keep" parent_report: "https://marlvel.ai/api/llm/apps/productivity/google-keep-notes-and-lists" canonical_url: "https://marlvel.ai/apps/google-keep-notes-and-lists#user-sentiment" report_date: "2026-08-13" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Google Keep - Notes and lists User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.69/5 - **Platform Split:** iOS 4.6/5 (29K ratings) | Android 4.7/5 (2.5M ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.69/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **The simple and convenient note-taking interface provides a reliable daily productivity tool for many users** - **Cross-platform synchronization allows users to access their notes across multiple devices and computers seamlessly** - **Checklist and color-coding features help users manage daily routines and shopping lists effectively** ### Top Complaints (Impact Areas) - **Frequent app crashes and loading failures following the latest update prevent users from accessing notes**