--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "iLovePDF: PDF Editor & Scanner" bundle_id: "com.ilovepdf.www" parent_report: "https://marlvel.ai/api/llm/apps/productivity/ilovepdf-pdf-editor-scanner" canonical_url: "https://marlvel.ai/apps/ilovepdf-pdf-editor-scanner#user-sentiment" report_date: "2026-08-05" license: CC-BY-NC-4.0 citation: "Marlvel.ai - iLovePDF: PDF Editor & Scanner User Sentiment (section of intelligence report)" --- ## 🟢 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.62/5 - **Platform Split:** iOS 4.8/5 (50.7K ratings) | Android 4.6/5 (329.7K ratings) - **Overall Sentiment:** Excited ### Top Praises - **The integrated optical character recognition tool provides high utility for users needing to digitize and edit documents** - **The user interface design is intuitive and allows for quick document processing without a steep learning curve** - **Responsive customer service support helps resolve user inquiries and contributes to a positive overall perception** ### Top Complaints (Impact Areas) - **Users report that premium account payments are not correctly recognized by the app, leaving them restricted to free features**