---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Internxt"
bundle_id: "com.internxt.snacks"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/internxt"
canonical_url: "https://marlvel.ai/apps/internxt#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Internxt User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 5,995 reviews) {#user-sentiment}
- **Overall Rating:** 3.79/5
- **Platform Split:** iOS 2.8/5 (73 ratings) | Android 3.8/5 (5,922 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Privacy and Security Concept** | *Evidence:* "The zero knowledge concept is good."

### Top Complaints (Impact Areas)
- **Unreliable Syncing and Data Loss** | *Evidence:* "100GB of data simply gone. Decided I can't trust this app."
- **Poor Customer Support** | *Evidence:* "Customer service is not responding to emails."