---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "MEGA"
bundle_id: "mega.privacy.android.app"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/mega"
canonical_url: "https://marlvel.ai/apps/mega#user-sentiment"
report_date: "2026-09-14"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - MEGA User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.62/5
- **Platform Split:** Android 4.6/5 (1.6M ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Generous free storage tier provides significant value for users managing personal documents and media files**
- **Folder-based downloading capabilities allow users to manage large file collections with improved efficiency and speed**
- **Video editing tools introduced in the latest update allow for quick trimming and cropping of clips**

### Top Complaints (Impact Areas)

- **Account termination without clear explanation or human support leads to permanent loss of personal data**

<!-- /section:sentiment -->
<!-- section:swot -->