---
title: "My CenturyLink — App Overview"
url: https://marlvel.ai/intel-report/productivity/my-centurylink
category: Productivity
developer: CenturyLink, Inc
platforms: ios
rating: 4.4 (136K ratings)
pricing: free
report_level: overview
generated: 2026-04-15
last_verified: "2026-04-18T01:12:01.118Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app offers essential account and WiFi management, user feedback highlights significant friction regarding its reliance on external web redirects for core troubleshooting tasks.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Productivity |
| Rating | 4.4 ★ (136K) |
| Pricing | free |
| Platforms | iOS |
| Latest Version (iOS) | 5.5.2 |
| Developer | CenturyLink, Inc |

<!-- SECTION: Summary -->
## What is My CenturyLink?

My CenturyLink is a self-service management tool for CenturyLink customers to handle account administration, billing, and technical support. It notably integrates modem self-installation and Secure WiFi management features, such as parental controls and device scheduling, directly into the mobile experience.

<!-- SECTION: Key Features -->
## Key Features

- **Account and Billing Management**: Users can view and pay bills, manage service settings, and upgrade internet speeds.
- **Self-Service Support**: Provides troubleshooting tools, instructional videos, and status alerts for service interruptions or order tracking.
- **Secure WiFi Controls**: Allows users to set parental controls, pause device access, and schedule online time for connected devices.
- **Modem Self-Install**: Guides customers through the setup process for new internet services.

<!-- SECTION: Target Audience -->
## Who is it for?

Existing CenturyLink residential internet and service subscribers.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/my-centurylink/id1015059570?uo=4)
- [Full Intelligence Report](https://marlvel.ai/intel-report/productivity/my-centurylink)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/productivity/my-centurylink).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*