---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "PestPac Mobile (version 3)"
bundle_id: "com.workwave.pestpac.mobile3"
parent_report: "https://marlvel.ai/api/llm/apps/productivity/pestpac-mobile-version-3"
canonical_url: "https://marlvel.ai/apps/pestpac-mobile-version-3#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — PestPac Mobile (version 3) User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 63 of 101 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.39/5
- **Platform Split:** iOS 2.4/5 (148 ratings) | Android 2.4/5 (327 ratings)
- **Overall Sentiment:** Upset

### Top Complaints (Impact Areas)
- **Frequent application crashes and data loss force users to repeatedly uninstall and reinstall the software**
- **Systemic performance degradation and high latency make daily field reporting tasks inefficient for technicians**

### Top Requests (What Users Want)
- **Integrated map view for daily stops to improve route efficiency for field technicians**

<!-- /section:sentiment -->
<!-- section:swot -->