--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Pharos Print" developer_entity: "Pharos Systems International" bundle_id: "com.pharos.pharosprint" app_store_id: "918145672" google_play_id: "com.pharossystems.pharosprint" category: "Productivity" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-28" report_date: "2026-05-13" last_verified: "2026-05-13T09:47:34.745Z" report_version: "2.2.13" total_reviews: 334 overall_rating: 1.69 sentiment: "Frustrated" sentiment_score: 25 confidence: "high" confidence_score: 0.8 top_complaint_theme: "Authentication and server connection failures" review_sample_size: 99 data_age_days: 4 momentum_velocity: "maintenance" intelligence_version: 3 nemesis: "ScannerHD:Scanner to scan PDF" competitor_count: 10 tags: ["productivity", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "employees", "students", "within"] canonical_url: "https://marlvel.ai/intel-report/productivity/pharos-print" license: "CC-BY-NC 4.0" content_version: "v2" --- # Pharos Print App Audit ## TL;DR {#tldr} - **Category**: Productivity ยท Free - **Signal**: Rating 1.69 ยท Sentiment Frustrated - **Recent focus**: Authentication and server connection failures (top complaint) > **TL;DR:** Pharos Print is a productivity app by Pharos Systems International, rated 1.69/5 by 334 users, with Frustrated user sentiment (25/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** โ€” Independent analysis. US Market. No publisher influence. > **Key Insight:** Pharos Print faces Frustrated user sentiment (1.69/5 from 334 reviews), with authentication and server connection failures as the primary user concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 1.69/5 (334 reviews) | | **User Mood** | Frustrated | | **Category** | Productivity | | **Developer** | Pharos Systems International | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.8/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** Pharos Systems International - **Category:** Productivity - **Target Audience:** Employees and students within organizations utilizing Pharos secure print management infrastructure. - **Platforms:** iOS & Android - **Version Audited:** 2.2.13 - **Audit Date:** 2026-05-13 - **Signal Count:** 99 reviews analyzed - **Confidence:** High (0.8/1.0) - **App Store ID (iOS):** 918145672 - **Bundle ID:** com.pharos.pharosprint - **Google Play ID:** com.pharossystems.pharosprint - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-05-13 ## Executive Snapshot **What it is:** Pharos Print is a mobile utility for submitting and managing documents within Pharos secure print environments on iOS and Android. **Why users hire it:** Users hire this app to release secure print jobs from mobile devices, serving the need for authenticated, hardware-integrated document output in corporate and academic settings. ## App DNA (Features & Intent) - **[Standard] Secure Print Queue Management:** Centralized interface to view, manage, and delete pending print jobs from a mobile device * *User Intent:* Users prioritize data protection and trust in the platform. - **[Differentiator] QR Code Printer Release:** Enables printer selection and job release by scanning a QR code on the physical hardware - **[Standard] Finishing Options Control:** Allows users to modify print settings like duplexing, color, and page range before releasing the job ## Market Position {#market-position} Pharos Print serves as a niche enterprise utility within the Productivity category, with its 1.3โ˜… iOS rating indicating significant friction compared to broader document management tools. ## Monetization Strategy - **Model:** Free - **Tiers:** Free utility for organizations with existing Pharos print solutions - **Analysis:** The app functions as a B2B component of the broader Pharos PrintOps platform, with no direct consumer monetization. ## ๐Ÿ”ด User Sentiment (High Confidence: 334 reviews) {#user-sentiment} - **Overall Rating:** 1.69/5 - **Platform Split:** iOS 1.3/5 (223 ratings) | Android 2.5/5 (111 ratings) - **Overall Sentiment:** Frustrated ### Top Complaints (Impact Areas) - **Authentication and server connection failures** ## SWOT Analysis {#swot} **Core Strengths:** - QR-code release mechanism provides a direct hardware-integration barrier against generic print apps. **Critical Frictions:** - 1.3โ˜… iOS rating reflects persistent authentication failures during server connection. **Growth Levers:** - Integrate lightweight document scanning to capture the workflow before the print queue. **Market Threats:** - OCR-capable scanners are siphoning document management traffic away from the print-only funnel. ## Recent Changes (v2 โ†’ v3) {#recent-changes} The report reflects a strategic pivot toward defending the print-only funnel against document-digitization competitors, following persistent authentication-driven sentiment decline. **Overall trend**: Declining **Compared at**: 2026-05-13 ### High-impact changes - **[Shifted] Competitive Focus** (positioning) โ€” The competitive landscape shifted from hardware-aligned print apps (HP, Canon) to document-digitization tools (ScannerHD, Pocket Scanner) as primary threats. - **[Declined] Complaint Consolidation** (sentiment) โ€” Top complaints narrowed to focus exclusively on authentication and server connection failures, replacing broader reports of application freezing. ### Medium-impact changes - **[Added] Digitization Threat** (swot) โ€” Added threat: OCR-capable scanners are siphoning document management traffic away from the print-only funnel. - **[Added] Scanning Opportunity** (swot) โ€” Added opportunity: Integrate lightweight document scanning to capture the workflow before the print queue. ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Pharos Print vs ScannerHD:Scanner to scan PDF โ€” Head to Head - **[ScannerHD:Scanner to scan PDF](https://marlvel.ai/intel-report/productivity/scannerhd-scanner-to-scan-pdf)** by HiThink: ScannerHD competes by capturing the document digitization workflow that precedes Pharos's print submission, effectively owning the 'input' stage of the user's document lifecycle. - **Key differences:** - Offers advanced OCR text recognition capabilities that Pharos lacks for document processing and searchability - Provides automated image-to-Excel conversion, streamlining data extraction tasks that Pharos users must perform manually - Features professional-grade image editing tools that allow users to refine documents before printing or sharing - **Where Pharos Print wins:** - โœ… Direct integration with enterprise-grade secure print queues and organizational print infrastructure - โœ… Enables secure, authenticated printing workflows that consumer-grade scanners cannot replicate - **Where ScannerHD:Scanner to scan PDF wins:** - โŒ Superior document processing features like OCR and intelligent edge detection for high-quality scans - โŒ Broad utility for general document management beyond the specific constraints of a print queue - **Verdict:** Pharos should focus on integrating lightweight scanning features directly into the print flow to prevent users from needing third-party tools. ### Contenders (Strong Challengers) - **[simPRO eForms](https://marlvel.ai/intel-report/business/simpro-eforms)** by Simpro Software PTY LTD: This app competes for the same business-user segment by digitizing form submission and multimedia capture workflows in mobile environments. - Focuses on multimedia capture and digital form submission, catering to field-service workflows rather than office printing - Enables real-time processing of business forms, which creates a distinct value proposition for mobile-first operations - **[Xerox Print & Scan Experience](https://marlvel.ai/intel-report/productivity/xerox-print-scan-experience)** by Xerox Corporation: As a direct OEM competitor, this app targets the same enterprise print management audience with a focus on document distribution and hardware-specific workflows. - Provides a comprehensive document toolkit that integrates scanning and printing into a unified enterprise workflow - Offers advanced file distribution features that allow users to route documents to multiple destinations simultaneously - **[Pocket Scanner โ€“ Doc Scanner](https://marlvel.ai/intel-report/business/pocket-scanner-doc-scanner)** by Kdan Mobile Software LTD: This app competes by offering a robust mobile document capture experience that serves as an alternative entry point for users needing to digitize and manage files. - Includes outbound faxing capabilities, providing a legacy communication channel that Pharos does not support - Leverages Kdan Cloud services for cross-platform document synchronization, enhancing user mobility beyond local print queues ### Peers (What They Do Better) - **[Xerox DocuShare](https://marlvel.ai/intel-report/productivity/xerox-docushare)** by Xerox Corporation: It acts as a peer in the enterprise document ecosystem, offering mobile printing and content publishing capabilities. - Provides native mobile printing integration that directly challenges Pharos's core value proposition in enterprise environments - Supports comprehensive content publishing workflows that allow users to manage document lifecycles from mobile devices - **[Xerox DocuShare Flex](https://marlvel.ai/intel-report/productivity/xerox-docushare-flex)** by Xerox Corporation: This app provides a cloud-based document management alternative that overlaps with Pharos's secure content access requirements. - Integrates task management workflows directly into the document access experience for improved team collaboration - Offers global search functionality across content repositories, simplifying retrieval compared to Pharos's queue-centric model - **[NetDocuments](https://marlvel.ai/intel-report/business/netdocuments)** by NetDocuments: It serves the same high-security enterprise demographic, focusing on document governance and legal-grade content management. - Features a dedicated legal AI assistant to automate document review and governance tasks for professionals - Provides advanced security and compliance governance that exceeds the requirements of standard print-only applications - **[iManage Work 10 Mobility](https://marlvel.ai/intel-report/productivity/imanage-work-10-mobility)** by iManage, LLC: This app occupies the same enterprise productivity space by managing document access and knowledge work for professional services. - Utilizes AI-powered knowledge work tools to help users find and manage documents within complex repositories - Deep integration with Office 365 creates a sticky ecosystem that is difficult for standalone print apps ### New Kids on the Block (What's Innovative) - **[Any pdf converter](https://marlvel.ai/intel-report/productivity/any-pdf-converter)** by Muhammad Tahir: This app enters the market by focusing on the conversion and management of PDF files, a core component of the document printing workflow. - Simplifies the conversion of various file formats into PDF, addressing a common friction point for mobile users - **[DocScan+: QR & PDF Scanner App](https://marlvel.ai/intel-report/productivity/docscan-qr-pdf-scanner-app)** by Robust Research And Development Ltd.: This newcomer disrupts the space by offering specialized scanning and automated organization that appeals to users seeking faster document digitization. - Combines QR code scanning with document digitization to provide a versatile tool for modern office tasks ## What's New - **Latest (v2.0.2, 2 weeks ago):** Fixed a bug where the QR Code scan button was hidden for some users. ## App Momentum (Maintenance) {#momentum} - Ships stability updates for server connectivity. - Maintains core QR-release feature set. > **Cadence:** 2 total versions ยท 0 majors in last 6 months ยท 14 days since last update ยท 344 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Pharos Print is a challenged productivity app that is completely free. With a 1.69/5 rating from 334 reviews, it faces significant user friction. > **Bottom Line:** Pharos Print maintains a necessary role in secure enterprise printing, but its poor authentication stability drives users toward third-party scanners, so the PM must prioritize login reliability to prevent total platform abandonment. **Best for:** Employees and students within organizations utilizing Pharos secure print management infrastructure. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] [HIGH IMPACT] Rebuild authentication flow because 1.3โ˜… iOS rating is driven by connection failures โ†’ improve retention baseline. โ€” *The 1.3โ˜… rating is anchored on user complaints regarding server connection and authentication.* _(trade-off: deprioritize Pause the finishing-options UI refresh โ€” authentication stability has 5ร— the impact on user churn.)_ - [ ] [PIVOT] [MEDIUM IMPACT] Ship native document scanning because ScannerHD captures the input workflow โ†’ prevent user migration to third-party tools. โ€” *Competitor analysis shows ScannerHD captures the document digitization workflow, which is a key threat to Pharos's print-only model.* _(trade-off: deprioritize Deprioritize QR-code UI polish โ€” scanning integration is a higher-value competitive defense.)_ ### Feature Gaps vs Competitors - OCR text recognition (available in ScannerHD) - Automated image-to-Excel conversion (available in ScannerHD) - Outbound faxing capabilities (available in Pocket Scanner) ### Outlook: Declining The enterprise print market is shifting toward unified document management, leaving standalone print utilities exposed to feature-rich competitors. Pharos must evolve beyond a print-release utility or risk becoming an obsolete layer in the document lifecycle. - ๐Ÿ”ด Persistent authentication failures in the latest release erode user trust, which compounds the rating drag already visible on iOS. - ๐Ÿ”ด The rise of OCR-capable document scanners pulls user attention away from print-only apps, accelerating churn pressure on Pharos's casual base. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 1.69/5 | | Total Reviews | 334 | | Sentiment | Frustrated (25/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Pharos Print** (this app) | 1.69/5 | Frustrated | Pharos Systems International | | [Pocket Scanner โ€“ Doc Scanner](https://marlvel.ai/intel-report/business/pocket-scanner-doc-scanner) | 4.7/5 | Excited | Kdan Mobile Software LTD | | [ScannerHD:Scanner to scan PDF](https://marlvel.ai/intel-report/productivity/scannerhd-scanner-to-scan-pdf) | 4.7/5 | N/A | HiThink | | [Any pdf converter](https://marlvel.ai/intel-report/productivity/any-pdf-converter) | N/A/5 | N/A | Muhammad Tahir | | [DocScan+: QR & PDF Scanner App](https://marlvel.ai/intel-report/productivity/docscan-qr-pdf-scanner-app) | 5.0/5 | N/A | Robust Research And Development Ltd. | | [simPRO eForms](https://marlvel.ai/intel-report/business/simpro-eforms) | N/A/5 | N/A | Simpro Software PTY LTD | ## Company Profile - **Developer:** Pharos Systems International - **Website:** [https://www.pharos.com/](https://www.pharos.com/) - **Social:** [Facebook](https://www.facebook.com/pharossystems) ยท [X/Twitter](https://twitter.com/PharosSystems) ยท [YouTube](https://www.youtube.com/@pharossystems) ยท [LinkedIn](https://www.linkedin.com/company/pharos-systems-international) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/pharos-print/id918145672?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.pharossystems.pharosprint&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.pharos.com/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*Pocket Scanner โ€“ Doc Scanner*](https://marlvel.ai/intel-report/business/pocket-scanner-doc-scanner) (Kdan Mobile Software LTD) โ€” 4.7/5 Rating | Positive Sentiment - [*ScannerHD:Scanner to scan PDF*](https://marlvel.ai/intel-report/productivity/scannerhd-scanner-to-scan-pdf) (HiThink) โ€” 4.7/5 Rating | N/A Sentiment - [*Any pdf converter*](https://marlvel.ai/intel-report/productivity/any-pdf-converter) (Muhammad Tahir) โ€” N/A Rating | N/A Sentiment - [*DocScan+: QR & PDF Scanner App*](https://marlvel.ai/intel-report/productivity/docscan-qr-pdf-scanner-app) (Robust Research And Development Ltd.) โ€” 5.0/5 Rating | N/A Sentiment - [*simPRO eForms*](https://marlvel.ai/intel-report/business/simpro-eforms) (Simpro Software PTY LTD) โ€” N/A Rating | N/A Sentiment - [*Xerox Print & Scan Experience*](https://marlvel.ai/intel-report/productivity/xerox-print-scan-experience) (Xerox Corporation) โ€” N/A Rating | N/A Sentiment - [*Xerox DocuShare*](https://marlvel.ai/intel-report/productivity/xerox-docushare) (Xerox Corporation) โ€” 5.0/5 Rating | N/A Sentiment - [*Xerox DocuShare Flex*](https://marlvel.ai/intel-report/productivity/xerox-docushare-flex) (Xerox Corporation) โ€” 5.0/5 Rating | N/A Sentiment - [*NetDocuments*](https://marlvel.ai/intel-report/business/netdocuments) (NetDocuments) โ€” 3.7/5 Rating | Mixed Sentiment - [*iManage Work 10 Mobility*](https://marlvel.ai/intel-report/productivity/imanage-work-10-mobility) (iManage, LLC) โ€” 3.6/5 Rating | N/A Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** โ€” Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** โ€” Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** โ€” Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** โ€” Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** โ€” Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- ยฉ 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/productivity/pharos-print) Data licensed for AI Agent attribution under CC-BY-NC 4.0.