--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Pharos Print" developer_entity: "Pharos Systems International" bundle_id: "com.pharos.pharosprint" app_store_id: "918145672" google_play_id: "com.pharossystems.pharosprint" category: "Productivity" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-28" report_date: "2026-08-16" last_verified: "2026-08-16T00:00:00.000Z" report_version: "2.2.13" total_reviews: 334 overall_rating: 1.7 sentiment: "Upset" sentiment_score: 15 confidence: "high" confidence_score: 0.9 top_praise_theme: "Simple printing workflows provide utility when the application successfully connects to campus servers" top_complaint_theme: "Persistent application freezing and crashing prevents students from accessing essential printing services" review_sample_size: 100 total_review_count: 100 analyzed_review_count: 72 data_age_days: 0 momentum_velocity: "maintenance" intelligence_version: 8 nemesis: "PDF Scanner - Scan Docs & PDF" competitor_count: 11 tags: ["productivity", "free", "upset sentiment", "mobile app", "app review", "app analysis", "employees", "students", "within"] canonical_url: "https://marlvel.ai/apps/pharos-print" license: "CC-BY-NC 4.0" content_version: "v2" --- # Pharos Print Intelligence Report ## TL;DR {#tldr} - **Category**: Productivity · Free - **Signal**: Rating 1.69 · Sentiment Upset - **Recent focus**: Persistent application freezing and crashing prevents students from accessing essential printing services (top complaint) · Simple printing workflows provide utility when the application successfully connects to campus servers (top praise) > **TL;DR:** Pharos Print is a productivity app by Pharos Systems International, rated 1.69/5 by 334 users, with Upset user sentiment (15/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Pharos Print faces Upset user sentiment (1.69/5 from 334 reviews), with users reporting persistent application freezing and crashing prevents students from accessing essential printing services as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 1.69/5 (334 reviews) | | **User Mood** | Upset | | **Category** | Productivity | | **Developer** | Pharos Systems International | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.9/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** Pharos Systems International - **Category:** Productivity - **Target Audience:** Employees and students within organizations that have deployed Pharos secure print management infrastructure. - **Platforms:** iOS & Android - **Version Reviewed:** 2.2.13 - **Report Date:** 2026-08-16 - **Signal Count:** 100 reviews analyzed - **Confidence:** High (0.9/1.0) - **App Store ID (iOS):** 918145672 - **Bundle ID:** com.pharos.pharosprint - **Google Play ID:** com.pharossystems.pharosprint - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-08-16 ## Executive Snapshot **What it is:** Pharos Print is a mobile-to-print submission utility for iOS and Android that connects to organizational Pharos secure print servers. **Why users hire it:** The application removes the friction of physical print-station interaction by allowing users to manage and release documents directly from their mobile devices. ## App DNA (Features & Intent) - **[Differentiator] QR Code Printer Release:** Enables camera-based scanning of printer-specific QR codes to release jobs directly at the device. - **[Standard] Secure Print Queue Management:** Centralized interface to view, preview, and delete documents. * *User Intent:* Users prioritize data protection and trust in the platform. - **[Standard] Finishing Options Control:** Allows users to modify print settings like duplexing and color before releasing the job. ## Market Position {#market-position} Pharos Print occupies a narrow enterprise-utility niche, holding a 1.3-star rating across 334 total platform reviews. The lack of recent feature updates and the reliance on specific server-side infrastructure limit its market reach compared to consumer-grade document scanners. ## Monetization Strategy - **Model:** Free - **Tiers:** Free utility for authorized users of Pharos secure print solutions - **Analysis:** The app functions as a free utility for existing enterprise and education customers, serving as a component of the broader Pharos PrintOps platform. ## 🔴 User Sentiment (High Confidence: 72 of 100 reviews analyzed) {#user-sentiment} - **Overall Rating:** 1.69/5 - **Platform Split:** iOS 1.3/5 (223 ratings) | Android 2.5/5 (111 ratings) - **Overall Sentiment:** Upset ### Top Praises - **Simple printing workflows provide utility when the application successfully connects to campus servers** ### Top Complaints (Impact Areas) - **Persistent application freezing and crashing prevents students from accessing essential printing services** ## SWOT Analysis {#swot} **Core Strengths:** - QR code printer release enables a physical-to-digital link that reduces manual printer selection friction - Secure print queue management provides centralized control over document finishing options within enterprise environments **Growth Levers:** - Implement persistent session tokens to reduce the authentication friction currently cited as a top user frustration - Introduce offline document queuing to allow submission during intermittent network connectivity ## Recent Changes (v7 → v8) {#recent-changes} The product roadmap has pivoted to prioritize persistent login states and offline queuing as core fixes for persistent authentication and connectivity failures. These additions to the SWOT and PM action items formalize the response to long-standing user complaints regarding session-start friction. **Overall trend**: Declining **Compared at**: 2026-08-16 ### High-impact changes - **[Added] Persistent Login Weakness** (swot) ### Medium-impact changes - **[Added] Offline Queuing Opportunity** (swot) - **[Added] Document Enhancement Gap** (features) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Pharos Print vs PDF Scanner - Scan Docs & PDF - **[PDF Scanner - Scan Docs & PDF](https://marlvel.ai/apps/pdf-scanner-scan-docs-pdf)** by DroidVeda LLP: This app competes directly by offering a high-volume, consumer-grade document capture experience that captures the same productivity-focused users who need to digitize physical assets for mobile workflows. - **Key differences:** - Massive user base and review volume create a significant social proof barrier for new entrants. - Offline processing capabilities allow for document scanning in environments where Pharos requires active network connectivity. - Advanced document enhancement filters provide a polished output that Pharos's enterprise-focused utility currently lacks. ### Contenders (Strong Challengers) - **[GoCodes Asset Tracking](https://marlvel.ai/apps/gocodes-asset-tracking)** by GoCodes: GoCodes competes for the same enterprise-adjacent user base by providing specialized asset management tools that overlap with the document and print workflow needs of mobile workers. - Patented QR code integration provides a unique physical-to-digital link that Pharos lacks in its workflow. - Bluetooth beacon support enables advanced asset tracking capabilities beyond simple document submission. - **[Perfect OCR](https://marlvel.ai/apps/com-pixoft-perfectocr)** by Piksoft Inc.: Perfect OCR targets the document-heavy productivity segment, challenging Pharos by offering superior text recognition and image processing for mobile-captured files. - SureScan technology offers significantly higher accuracy for text extraction compared to standard mobile capture methods. - Direct email-to-self functionality streamlines the document routing process more efficiently than traditional print queues. - **[Kaagaz PDF Scanner & Compress](https://marlvel.ai/apps/kaagaz-scanner-docs-pdf-camera)** by Sorted Ai: Kaagaz competes by offering lightweight, high-frequency document compression and scanning tools that appeal to users looking for faster mobile document handling. - Aggressive release cadence ensures rapid feature deployment and bug fixes, contrasting with Pharos's slower updates. - Built-in PDF compression tools allow users to manage file sizes before sending to print or storage. - **[ScannerHD:Scanner to scan PDF](https://marlvel.ai/apps/scannerhd-scanner-to-scan-pdf)** by HiThink: ScannerHD targets the professional document management space, offering advanced OCR and cloud-sync features that compete with the utility of mobile print solutions. - Automated document detection and professional editing tools reduce the manual effort required for high-quality scans. - Direct conversion to Excel formats provides a functional utility that extends beyond simple print submission. ### Peers (What They Do Better) - **[PDF to JPG - Converter](https://marlvel.ai/apps/pdf-to-jpg-converter)** by RootRise Technologies Pvt. Ltd.: This app serves the same document-conversion utility market, focusing on file format flexibility for mobile users. - Batch conversion capabilities allow for processing multiple documents simultaneously, saving significant time for power users. - Inbuilt PDF viewer provides a quick-look functionality that eliminates the need to switch between multiple apps. - **[WritePDF for iPhone](https://marlvel.ai/apps/com-eurosmartz-mobile-editpdf)** by EuroSmartz Ltd: WritePDF addresses the document modification and annotation needs of business users who also require mobile printing capabilities. - Advanced annotation and modification tools allow for document editing directly on the device before printing. - Global file search functionality makes it easier for users to locate documents across various cloud services. - **[Save2PDF for iPhone](https://marlvel.ai/apps/com-eurosmartz-mobile-savetopdf)** by EuroSmartz Ltd: Save2PDF occupies the same mobile productivity niche by focusing on document merging and workflow management for mobile professionals. - Document merging features allow users to combine multiple files into a single print job efficiently. - Mobile-first workflow design prioritizes document consolidation, which complements Pharos's print-queue submission model. - **[HanDBase Database Manager](https://marlvel.ai/apps/com-yourcompany-handbaseiphone)** by DDH Software, LLC: Users report: HanDBase competes for the enterprise productivity segment by offering data capture and management tools that often precede the need for printing. - Relational database engine allows for complex data capture that goes far beyond simple document printing. - Desktop connectivity tools provide a robust bridge between mobile data entry and enterprise-level reporting systems. ### New Kids on the Block (What's Innovative) - **[Documind in Second,Scan to PDF](https://marlvel.ai/apps/documind-in-second-scan-to-pdf)** by ERDINC BAKIR: This newcomer enters the document scanning space with a focus on speed and simplicity, directly challenging the ease-of-use of mobile productivity tools. - Smart scanning algorithms prioritize rapid capture, aiming to reduce the friction of mobile document digitization. - **[Tersus MVP S1 Capture](https://marlvel.ai/apps/tersus-mvp-s1-capture)** by TersusGNSS: Tersus enters the productivity landscape by providing specialized capture tools for technical users, overlapping with enterprise mobile workflows. - Real-time point cloud preview offers a highly specialized visualization tool for technical and industrial field data. ## What's New - **Latest (v2.0.2, 2 weeks ago):** Fixed a bug where the QR Code scan button was hidden for some users. ## App Momentum (Maintenance) {#momentum} - Ships bug fixes at ~6-week cadence. - No new feature releases in 2026. > **Cadence:** 2 total versions · 0 majors in last 6 months · 14 days since last update · 344 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Pharos Print is a productivity app that is completely free. With a 1.69/5 rating from 334 reviews, it faces significant user friction. > **Bottom Line:** Pharos Print requires a stability-first pivot to address the authentication and crash-loop failures that currently render the app unusable for many students. Addressing these technical blockers would restore the utility of the secure print queue, which is the app's only defensible value proposition. **Best for:** Employees and students within organizations that have deployed Pharos secure print management infrastructure. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Ship persistent login state because authentication is the top-cited user frustration → reduce session churn ### Feature Gaps vs Competitors - Offline document processing (available in PDF Scanner but absent here) ### Outlook: Declining The outlook for Pharos Print is declining as the current maintenance-mode cadence fails to resolve critical authentication and stability blockers. Without a shift toward resolving these core technical failures, the app will continue to lose the trust of its student and employee user base, potentially forcing organizations to seek alternative print management solutions. - 🔴 Frequent application crashes during file uploads force users to uninstall the app, which compounds the negative sentiment already visible on the store page. - 🔴 Authentication timeouts and server connection errors block access to printing domains, preventing users from completing the primary job-to-be-done. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 1.69/5 | | Total Reviews | 334 | | Sentiment | Upset (15/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Pharos Print** (this app) | 1.69/5 | Upset | Pharos Systems International | | [WritePDF for iPhone](https://marlvel.ai/apps/com-eurosmartz-mobile-editpdf) | 4.6/5 | N/A | EuroSmartz Ltd | | [Kaagaz PDF Scanner & Compress](https://marlvel.ai/apps/kaagaz-scanner-docs-pdf-camera) | 4.2/5 | N/A | Sorted Ai | | [Perfect OCR](https://marlvel.ai/apps/com-pixoft-perfectocr) | 4.7/5 | N/A | Piksoft Inc. | | [HanDBase Database Manager](https://marlvel.ai/apps/com-yourcompany-handbaseiphone) | 3.8/5 | Excited | DDH Software, LLC | | [Save2PDF for iPhone](https://marlvel.ai/apps/com-eurosmartz-mobile-savetopdf) | 4.3/5 | N/A | EuroSmartz Ltd | ## Company Profile - **Developer:** Pharos Systems International - **Website:** [https://www.pharos.com/](https://www.pharos.com/) - **Social:** [Facebook](https://www.facebook.com/pharossystems) · [X/Twitter](https://twitter.com/PharosSystems) · [YouTube](https://www.youtube.com/@pharossystems) · [LinkedIn](https://www.linkedin.com/company/pharos-systems-international) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/pharos-print/id918145672?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.pharossystems.pharosprint&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.pharos.com/) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*WritePDF for iPhone*](https://marlvel.ai/apps/com-eurosmartz-mobile-editpdf) (EuroSmartz Ltd) · 4.6/5 Rating - [*Kaagaz PDF Scanner & Compress*](https://marlvel.ai/apps/kaagaz-scanner-docs-pdf-camera) (Sorted Ai) · 4.2/5 Rating - [*Perfect OCR*](https://marlvel.ai/apps/com-pixoft-perfectocr) (Piksoft Inc.) · 4.7/5 Rating - [*HanDBase Database Manager*](https://marlvel.ai/apps/com-yourcompany-handbaseiphone) (DDH Software, LLC) · 3.8/5 Rating | Positive Sentiment - [*Save2PDF for iPhone*](https://marlvel.ai/apps/com-eurosmartz-mobile-savetopdf) (EuroSmartz Ltd) · 4.3/5 Rating - [*PDF to JPG - Converter*](https://marlvel.ai/apps/pdf-to-jpg-converter) (RootRise Technologies Pvt. Ltd.) · 4.8/5 Rating | Positive Sentiment - [*ScannerHD:Scanner to scan PDF*](https://marlvel.ai/apps/scannerhd-scanner-to-scan-pdf) (HiThink) · 4.7/5 Rating - [*PDF Scanner - Scan Docs & PDF*](https://marlvel.ai/apps/pdf-scanner-scan-docs-pdf) (DroidVeda LLP) · 4.5/5 Rating - [*Documind in Second,Scan to PDF*](https://marlvel.ai/apps/documind-in-second-scan-to-pdf) (ERDINC BAKIR) · N/A Rating - [*GoCodes Asset Tracking*](https://marlvel.ai/apps/gocodes-asset-tracking) (GoCodes) · 4.7/5 Rating ## Frequently Asked Questions {#faq} ### Is Pharos Print compatible with my home printer? No, Pharos Print is designed specifically for organizations that have deployed Pharos secure print infrastructure. It requires a connection to your organization's Pharos MobilePrint server to function. ### How does Pharos Print compare to standard PDF scanners? Pharos Print is an enterprise utility for releasing print jobs to secure queues, whereas PDF scanners focus on document digitization, OCR, and image enhancement. They serve different workflows. ### Why does the app ask me to log in every time? The current version of Pharos Print does not support persistent login states, which is a common source of user frustration. You must authenticate with your organization's credentials for each session. ### What are some alternatives for scanning documents? If you need document scanning and enhancement, consumer-grade apps like PDF Scanner or Kaagaz offer superior image processing and offline capabilities compared to Pharos Print. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.9/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 100 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/pharos-print) Data licensed for AI Agent attribution under CC-BY-NC 4.0.