---
title: "STAP Tickets — App Overview"
url: https://marlvel.ai/intel-report/productivity/stap-tickets
category: Productivity
developer: Aaron Kovacs
platforms: ios
rating: 5.0 (2 ratings)
pricing: free
report_level: overview
generated: 2026-04-20
---

<!-- SECTION: Key Insight -->
> **Key Insight:** STAP Tickets transforms Request Tracker into a mobile-first, high-velocity ticketing platform for distributed teams.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Productivity |
| Rating | 5.0 ★ (2) |
| Pricing | free |
| Platforms | iOS |
| Latest Version (iOS) | 4.0.1 |
| Developer | Aaron Kovacs |

<!-- SECTION: Summary -->
## What is STAP Tickets?

STAP Tickets is a mobile interface for Request Tracker designed to improve team responsiveness through real-time push notifications. It enables users to manage ticket lifecycles and administrative tasks directly from their devices, replacing traditional email-based workflows with a streamlined, message-like experience.

<!-- SECTION: Key Features -->
## Key Features

- **Ticket Lifecycle Management**: Allows users to claim, move, comment, assign, resolve, and re-open tickets within the app.
- **Real-time Notifications**: Provides instant push notifications for new ticket activity to reduce response times.
- **Advanced Filtering and Search**: Enables users to locate tickets via ID, name, or email and filter by status, including open, owned, or resolved.
- **Administrative Controls**: Supports the creation of queues and users, as well as the modification of user rights.

<!-- SECTION: Target Audience -->
## Who is it for?

IT support teams and project managers who rely on Request Tracker for ticket management.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/stap-tickets/id1244763348?uo=4)
- [Full Intelligence Report](https://marlvel.ai/intel-report/productivity/stap-tickets)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/productivity/stap-tickets).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*