--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "SupplyPro" developer_entity: "Hyphen Solutions, LLC" bundle_id: "com.hyphensolutions.supplypro" app_store_id: "936759965" category: "Productivity" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-30" report_date: "2026-06-20" last_verified: "2026-06-20T00:00:00.000Z" report_version: "1.0.0" total_reviews: 45 overall_rating: 1.9 sentiment: "Upset" sentiment_score: 15 confidence: "high" confidence_score: 0.45 top_praise_theme: "The core application concept provides a potential value add for independent contractors in the field" top_complaint_theme: "Frequent application crashes and black screen errors prevent users from accessing the login screen" review_sample_size: 34 total_review_count: 34 analyzed_review_count: 34 data_age_days: 57 momentum_velocity: "maintenance" intelligence_version: 5 nemesis: "WorkMarket by ADP" competitor_count: 11 tags: ["productivity", "free", "upset sentiment", "mobile app", "app review", "app analysis", "trade", "partners", "construction"] canonical_url: "https://marlvel.ai/apps/supplypro" license: "CC-BY-NC 4.0" content_version: "v2" --- # SupplyPro Intelligence Report ## TL;DR {#tldr} - **Category**: Productivity · Free - **Signal**: Rating 1.9 · Sentiment Upset - **Recent focus**: Frequent application crashes and black screen errors prevent users from accessing the login screen (top complaint) · The core application concept provides a potential value add for independent contractors in the field (top praise) > **TL;DR:** SupplyPro is a productivity app by Hyphen Solutions, LLC, rated 1.9/5 by 45 users, with Upset user sentiment (15/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** SupplyPro faces Upset user sentiment (1.9/5 from 45 reviews), with frequent application crashes and black screen errors prevent users from accessing the login screen as the primary user concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 1.9/5 (45 reviews) | | **User Mood** | Upset | | **Category** | Productivity | | **Developer** | Hyphen Solutions, LLC | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.45/1.0) | | **Data Age** | 57d | ## Metadata & Market Performance - **Publisher:** Hyphen Solutions, LLC - **Category:** Productivity - **Target Audience:** Trade partners and construction professionals working with home builders who utilize the BuildPro management system. - **Platforms:** iOS & Android - **Version Reviewed:** 2.0.0 - **Report Date:** 2026-06-20 - **Signal Count:** 34 reviews analyzed - **Confidence:** High (0.45/1.0) - **App Store ID (iOS):** 936759965 - **Bundle ID:** com.hyphensolutions.supplypro - **Google Play ID:** com.hyphensolutions.supplypro - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-06-20 ## Executive Snapshot **What it is:** SupplyPro is a construction management utility for trade partners to manage purchase orders and inspections on iOS and Android. **Why users hire it:** Contractors hire the app to sync field tasks with BuildPro-managed home builder projects, though technical failures currently prevent this job from being completed. ## App DNA (Features & Intent) - **[Standard] Purchase Order Management:** Trade partners view, accept, and ship materials based on home builder purchase orders. - **[Standard] Inspections (Punchlist):** Manage quality and performance across job sites via digital inspection checklists. - **[Standard] Real-time Communication:** Facilitates status updates between trade partners and construction managers. * *User Intent:* Users want real-time communication within the app experience. ## Market Position {#market-position} SupplyPro serves as a specialized B2B utility for the BuildPro ecosystem, but its 1.72★ Android rating indicates it is failing to maintain parity with general-purpose productivity tools. ## Monetization Strategy - **Model:** Free - **Tiers:** Free to download and use - **Analysis:** The app functions as a free utility for trade partners to interface with the BuildPro platform, which is the primary revenue driver for the developer. ## 🔴 User Sentiment (High Confidence: 34 of 34 reviews analyzed) {#user-sentiment} - **Overall Rating:** 1.9/5 - **Platform Split:** iOS 2.8/5 (8 ratings) | Android 1.7/5 (37 ratings) - **Overall Sentiment:** Upset ### Top Praises - **The core application concept provides a potential value add for independent contractors in the field** ### Top Complaints (Impact Areas) - **Frequent application crashes and black screen errors prevent users from accessing the login screen** ## SWOT Analysis {#swot} **Core Strengths:** - BuildPro integration creates a closed-loop ecosystem for home builders - Specialized construction-specific purchase order workflows provide high utility **Growth Levers:** - Integrate lot numbers and job pricing to satisfy high-frequency user requests - Expand punchlist automation to match SiteMax feature sets ## Recent Changes (v4 → v5) {#recent-changes} The app shows a minor rating recovery, though technical instability and missing field data continue to define the competitive outlook. **Overall trend**: Mixed **Compared at**: 2026-06-20 ### High-impact changes - **[Improved] Rating Recovery** (sentiment) ### Medium-impact changes - **[Added] Real-time Communication Feature** (features) - **[Shifted] Weakness Specification** (swot) - **[Added] Communication Gap Identification** (features) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### SupplyPro vs WorkMarket by ADP - **[WorkMarket by ADP](https://marlvel.ai/apps/workmarket-by-adp)** by Work Market, Inc.: WorkMarket competes directly for the labor management and compliance segment of the construction and field service workforce. - **Key differences:** - Automated compliance guardrails reduce administrative overhead significantly compared to SupplyPro's manual inspection workflows. - Massive labor cloud integration provides instant access to vetted contractors, a feature SupplyPro lacks entirely. - Enterprise-grade scale and ADP backing provide superior trust and reliability for large-scale corporate deployments. ### Contenders (Strong Challengers) - **[Highspot](https://marlvel.ai/apps/highspot)** by Highspot, Inc.: Highspot competes for the attention of field-based professionals by providing AI-driven content and performance tools. - AI-powered deal agents and role-play features provide advanced training capabilities absent in SupplyPro's operational focus. - Offline content access ensures productivity in remote job sites where connectivity is frequently unreliable or unavailable. - **[deskbird - Click, Book, Work](https://marlvel.ai/apps/deskbird-click-book-work)** by deskbird AG: deskbird overlaps with SupplyPro in the productivity space by managing resource allocation and scheduling for hybrid workforces. - Workplace analytics provide actionable insights into resource utilization that SupplyPro currently lacks for field job sites. - Seamless third-party tool integrations allow for a more flexible, modular workflow than SupplyPro's rigid ecosystem. - **[SiteMax](https://marlvel.ai/apps/sitemax)** by SMX: SiteMax is a direct functional competitor in the construction management space, focusing on site-level workflow automation. - Claude MCP integration offers cutting-edge AI assistance for site documentation that far exceeds SupplyPro's current feature set. - VectorFlow and SiteFlow provide a more modern, visual approach to project management than traditional purchase order systems. - **[Quantum Workplace](https://marlvel.ai/apps/quantum-workplace)** by Quantum Workplace: Quantum Workplace competes for the management of human capital and performance, overlapping with SupplyPro's punchlist/quality tracking. - Pulse surveys and 1-on-1 meeting tools facilitate better team communication than SupplyPro's transactional material-based messaging. - AI-powered action planning helps managers address performance gaps proactively rather than just reacting to punchlist items. ### Peers (What They Do Better) - **[Konverse](https://marlvel.ai/apps/konverse)** by Konverse: Konverse provides a communication layer that competes with SupplyPro's goal of connecting trade partners and managers. - Project-based rooms organize communication by context, reducing the noise found in SupplyPro's transactional messaging system. - Knowledge management features allow for better long-term storage of project documentation compared to standard purchase orders. - **[Airtel IQ Business Connect](https://marlvel.ai/apps/airtel-iq-business-connect)** by Vonage: This app competes by providing the unified communication infrastructure necessary for field-to-office coordination. - Unified business identity ensures professional communication across all channels, unlike SupplyPro's fragmented messaging approach. - Advanced contact synchronization keeps field teams aligned with office staff more effectively than manual updates. - **[Split View Multitasking Screen](https://marlvel.ai/apps/split-view-multitasking-screen)** by Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA.: It competes for the user's screen time by optimizing how field workers manage multiple apps simultaneously. - Parallel workflow optimization allows users to view purchase orders and site plans simultaneously on one screen. - Modern web framework integration provides a faster, more responsive experience than SupplyPro's legacy-feeling interface. - **[Infomaniak kChat](https://marlvel.ai/apps/infomaniak-kchat)** by Infomaniak Network SA: kChat offers a channel-based communication alternative for teams needing to coordinate complex project tasks. - Advanced search and organization tools make retrieving historical project data significantly easier than in SupplyPro. - Customizable notifications allow field workers to filter out non-essential alerts during critical construction tasks. ### New Kids on the Block (What's Innovative) - **[Tank Track Mobile](https://marlvel.ai/apps/tank-track-mobile)** by Tank Track, LLC: A specialized newcomer focusing on field-to-office synchronization for waste management, a niche within construction logistics. - Automatic service reminders and waste manifest reporting provide specialized compliance tools that SupplyPro currently lacks. - **[Tamkeen Bahrain](https://marlvel.ai/apps/bh-tamkeen-tamkeenmobileapp)** by Tamkeen: A new productivity tool for managing program registration and payments, overlapping with SupplyPro's administrative workflows. - Integrated payment tracking and support claims provide a streamlined administrative experience for contractors and partners. ## What's New - **Latest (v1.0.0, 1 months ago):** Minor bug fixes and general enhancements. ## App Momentum (Maintenance) {#momentum} - Ships minor bug fixes only. - Last major update Mar 2026. > **Cadence:** 2 total versions · 0 majors in last 6 months · 14 days since last update · 41 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} SupplyPro is a productivity app that is completely free. With a 1.9/5 rating from 45 reviews, it faces significant user friction. > **Bottom Line:** SupplyPro provides essential BuildPro connectivity, but persistent launch failures and missing job data render it ineffective for field use, so the team must prioritize stability and core data visibility to prevent contractor churn. **Best for:** Trade partners and construction professionals working with home builders who utilize the BuildPro management system. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] Rebuild launch sequence because black-screen crashes are the #1 complaint → restore daily active usage ### Feature Gaps vs Competitors - Automated compliance guardrails (available in WorkMarket) ### Outlook: Declining The construction logistics market is consolidating around automated, site-level synchronization tools that provide real-time data access. SupplyPro's current maintenance-mode posture leaves it exposed to agile rivals, so the PM must shift focus from legacy support to core data parity to survive. - 🔴 Persistent launch failures in the latest version prevent user access, which compounds the rating drag already visible on Android. - 🔴 Lack of critical job-site data forces contractors to use manual workarounds, accelerating churn toward more automated field-service platforms. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 1.9/5 | | Total Reviews | 45 | | Sentiment | Upset (15/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **SupplyPro** (this app) | 1.9/5 | Upset | Hyphen Solutions, LLC | | [Tamkeen Bahrain](https://marlvel.ai/apps/bh-tamkeen-tamkeenmobileapp) | N/A/5 | N/A | Tamkeen | | [Split View Multitasking Screen](https://marlvel.ai/apps/split-view-multitasking-screen) | 4.5/5 | N/A | Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA. | | [Airtel IQ Business Connect](https://marlvel.ai/apps/airtel-iq-business-connect) | 5.0/5 | N/A | Vonage | | [Infomaniak kChat](https://marlvel.ai/apps/infomaniak-kchat) | N/A/5 | N/A | Infomaniak Network SA | | [Konverse](https://marlvel.ai/apps/konverse) | 4.3/5 | N/A | Konverse | ## Company Profile - **Developer:** Hyphen Solutions, LLC ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/supplypro/id936759965?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.hyphensolutions.supplypro&hl=en&gl=us) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*Tamkeen Bahrain*](https://marlvel.ai/apps/bh-tamkeen-tamkeenmobileapp) (Tamkeen) · N/A Rating - [*Split View Multitasking Screen*](https://marlvel.ai/apps/split-view-multitasking-screen) (Arthur Eduardo Skaetta Alvarez Desenvolvimento de Software LTDA.) · 4.5/5 Rating - [*Airtel IQ Business Connect*](https://marlvel.ai/apps/airtel-iq-business-connect) (Vonage) · 5.0/5 Rating - [*Infomaniak kChat*](https://marlvel.ai/apps/infomaniak-kchat) (Infomaniak Network SA) · N/A Rating - [*Konverse*](https://marlvel.ai/apps/konverse) (Konverse) · 4.3/5 Rating - [*Tank Track Mobile*](https://marlvel.ai/apps/tank-track-mobile) (Tank Track, LLC) · N/A Rating - [*SiteMax*](https://marlvel.ai/apps/sitemax) (SMX) · 3.4/5 Rating - [*Quantum Workplace*](https://marlvel.ai/apps/quantum-workplace) (Quantum Workplace) · 4.8/5 Rating | Excellent Sentiment - [*deskbird - Click, Book, Work*](https://marlvel.ai/apps/deskbird-click-book-work) (deskbird AG) · 4.5/5 Rating - [*Highspot*](https://marlvel.ai/apps/highspot) (Highspot, Inc.) · 4.8/5 Rating ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.45/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 34 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 57 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/supplypro) Data licensed for AI Agent attribution under CC-BY-NC 4.0.