---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Alert San Diego"
bundle_id: "org.CountyofSanDiego.SDEmergency"
parent_report: "https://marlvel.ai/api/llm/apps/reference/alert-san-diego"
canonical_url: "https://marlvel.ai/apps/alert-san-diego#user-sentiment"
report_date: "2026-08-28"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Alert San Diego User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 65 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.79/5
- **Platform Split:** iOS 3.1/5 (95 ratings) | Android 3.9/5 (460 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Emergency preparedness resources and social media links provide helpful context for residents during local incidents**
- **Sign language integration ensures accessibility for deaf and hard of hearing users during emergency broadcasts**

### Top Complaints (Impact Areas)

- **Emergency maps fail to load or display relevant data during critical incidents, rendering the tool useless**

<!-- /section:sentiment -->
<!-- section:swot -->