--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "ClubRunner" developer_entity: "ClubRunner" bundle_id: "com.doxess.clubrunnermobile" app_store_id: "434696377" category: "Reference" primary_platform: "ios" primary_monetization: "Subscription" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-05-08" report_date: "2026-05-15" last_verified: "2026-05-15T00:44:57.786Z" report_version: "4.4.0" total_reviews: 249 overall_rating: 3.73 sentiment: "Mixed" sentiment_score: 60 confidence: "medium" confidence_score: 0.7 top_praise_theme: "Convenience of mobile access to club directories and event registration" top_complaint_theme: "Login friction and occasional sync delays between mobile and web backend" review_sample_size: 91 data_age_days: 48 momentum_velocity: "maintenance" intelligence_version: 3 competitor_count: 6 tags: ["reference", "subscription", "mixed sentiment", "mobile app", "app review", "app analysis", "members", "administrators", "service"] canonical_url: "https://marlvel.ai/apps/clubrunner" license: "CC-BY-NC 4.0" content_version: "v2" --- # ClubRunner App Audit ## TL;DR {#tldr} - **Category**: Reference · Subscription - **Signal**: Rating 3.73 · Sentiment Mixed - **Recent focus**: Login friction and occasional sync delays between mobile and web backend (top complaint) · Convenience of mobile access to club directories and event registration (top praise) > **TL;DR:** ClubRunner is a reference app by ClubRunner, rated 3.73/5 by 249 users, with Mixed user sentiment (60/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** ClubRunner shows Mixed sentiment (3.73/5 from 249 reviews) — users praise convenience of mobile access to club directories and event registration but report issues with login friction and occasional sync delays between mobile and web backend. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.73/5 (249 reviews) | | **User Mood** | Mixed | | **Category** | Reference | | **Developer** | ClubRunner | | **Pricing** | Subscription | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.7/1.0) | | **Data Age** | 48d | ## Metadata & Market Performance - **Publisher:** ClubRunner - **Category:** Reference - **Target Audience:** Members and administrators of service clubs and districts who require mobile access to organizational directories, event schedules, and attendance records. - **Platforms:** iOS & Android - **Version Audited:** 4.4.0 - **Audit Date:** 2026-05-15 - **Signal Count:** 91 reviews analyzed - **Confidence:** Medium (0.7/1.0) - **App Store ID (iOS):** 434696377 - **Bundle ID:** com.doxess.clubrunnermobile - **Google Play ID:** com.doxess.clubrunnermobile - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-05-15 ## Executive Snapshot **What it is:** ClubRunner is a mobile-first administrative management app for service club members and administrators, available on iOS and Android. **Why users hire it:** Users hire the app to manage organizational directories and attendance records on the go, reducing the administrative burden of manual club tracking. ## App DNA (Features & Intent) - **[Differentiator] Attendance Tracking:** View meeting attendance statistics and banked makeups within the profile section. * *User Intent:* Users seek enhanced value through premium features. - **[Differentiator] Prospects Management:** Add new prospects directly into the Membership Success module from the mobile interface. * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Member and Executive Directories:** Access to contact information for club and district members with one-tap calling, texting, and emailing. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. ## Market Position {#market-position} ClubRunner occupies a niche in the Reference category, maintaining a 3.63 average rating across 249 total ratings. The 0.3★ rating gap between Android and iOS indicates that technical stability on Android is the primary friction point for user retention. ## Monetization Strategy - **Model:** Subscription - **Tiers:** Free to download for existing ClubRunner subscribers - **Analysis:** The app functions as a value-add component of the broader B2B subscription, with no direct consumer-facing IAP. ## 🟡 User Sentiment (Medium Confidence: 249 reviews) {#user-sentiment} - **Overall Rating:** 3.73/5 - **Platform Split:** iOS 3.5/5 (48 ratings) | Android 3.8/5 (201 ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Convenience of mobile access to club directories and event registration** ### Top Complaints (Impact Areas) - **Login friction and occasional sync delays between mobile and web backend** ## SWOT Analysis {#swot} **Core Strengths:** - Attendance tracking loop sustains member engagement - B2B subscription model ensures stable revenue **Critical Frictions:** - 0.3★ Android-iOS rating gap - No integrated volunteer scheduling workflow **Growth Levers:** - Expansion into automated guest follow-up - Integration of wearable-based event check-in **Market Threats:** - Elvanto siphoning users via volunteer management - Text In Church automated guest follow-up ## Recent Changes (v2 → v3) {#recent-changes} The platform has pivoted from a focus on basic stability to addressing competitive feature gaps in automated engagement and administrative scheduling. **Overall trend**: Mixed **Compared at**: 2026-05-15 ### High-impact changes - **[Shifted] Sentiment and Complaint Themes** (sentiment) — Overall sentiment shifted from negative to mixed; top complaints moved from launch crashes to login friction and backend sync delays. - **[Shifted] Strategic PM Focus** (positioning) — PM action items shifted from stabilizing launch sequences to prioritizing automated guest follow-up tools to defend against Text In Church. ### Medium-impact changes - **[Added] Expanded Competitive Threats** (swot) — SWOT threats updated to include Elvanto and Text In Church, replacing generic messaging app concerns. - **[Added] New Feature Gaps Identified** (features) — Added automated guest follow-up, volunteer scheduling, and real-time asset tracking to the list of missing capabilities. ## What's New - **Latest (v4.4.0, 1 weeks ago):** Expanded membership success module with prospect management, document downloads, and enhanced profile/executive view fields. ## App Momentum (Maintenance) {#momentum} - Shipped refreshed design and framework. - Improved mobile speed and responsiveness. > **Cadence:** 2 total versions · 2 majors in last 6 months · 6 days since last update · 2 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} ClubRunner is an established reference app that is available. With a 3.73/5 rating from 249 reviews, it shows polarized user reception. > **Bottom Line:** ClubRunner maintains its base through essential directory utility, but the lack of automated engagement tools leaves it vulnerable to specialized competitors, so the PM should prioritize guest follow-up features to defend market share. **Best for:** Members and administrators of service clubs and districts who require mobile access to organizational directories, event schedules, and attendance records. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] [HIGH IMPACT] Ship automated guest follow-up tools because Text In Church uses this to siphon users → increase new-member conversion. — *Competitor analysis identifies automated guest follow-up as the primary differentiator for Text In Church.* _(trade-off: deprioritize Push the wearable companion app sprint to Q3 — guest follow-up has higher immediate conversion impact.)_ - [ ] [PIVOT] [MEDIUM IMPACT] Audit Android login and sync logic because the 0.3★ rating gap indicates platform-specific churn → stabilize Android sentiment. — *Sentiment analysis shows login friction and sync delays are the top complaints.* _(trade-off: deprioritize Pause the UI refresh on the directory module — stability is a higher retention lever.)_ ### Feature Gaps vs Competitors - Automated guest follow-up (available in Text In Church) - Integrated volunteer scheduling (available in Elvanto) - Real-time asset tracking (available in TruckX Fleet) ### Outlook: Mixed The organizational management market is consolidating around integrated administrative suites, forcing single-purpose tools like ClubRunner to expand their feature set or risk churn. The current update cadence shows a commitment to stability, but the lack of automated engagement features will likely accelerate user migration to more comprehensive platforms by Q4. - 🔴 Login friction and sync delays in the latest version erode the daily active habit, which compounds the rating drag already visible on Android. - 🟢 The latest release ships a refreshed framework, indicating active feature investment rather than maintenance mode for the core directory tools. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.73/5 | | Total Reviews | 249 | | Sentiment | Mixed (60/100) | | Confidence | Medium | | Pricing Model | Subscription | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **ClubRunner** (this app) | 3.73/5 | Mixed | ClubRunner | | [RemotePad - Remote Desktop](https://marlvel.ai/apps/remotepad-remote-desktop) | N/A/5 | N/A | sangku oh | | [TruckX Fleet](https://marlvel.ai/apps/truckx-fleet) | 4.3/5 | N/A | TruckX Inc | | [Elvanto](https://marlvel.ai/apps/elvanto) | 3.4/5 | Mixed | Your Giving, Inc. | | [Text In Church](https://marlvel.ai/apps/text-in-church) | 4.8/5 | Excited | Text in Church | | [Agent Alert Pro](https://marlvel.ai/apps/agent-alert-pro) | 5.0/5 | N/A | Agent Alert Pro LLC | ## Company Profile - **Developer:** ClubRunner - **Website:** [https://site.clubrunner.ca/page/mobile](https://site.clubrunner.ca/page/mobile) - **Social:** [Facebook](https://www.facebook.com/clubrunner) · [X/Twitter](https://www.twitter.com/clubrunner) · [LinkedIn](https://www.linkedin.com/company/clubrunner) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/clubrunner/id434696377?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.doxess.clubrunnermobile&hl=en&gl=us) - **Dev Site:** [Official Website](https://site.clubrunner.ca/page/mobile) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*RemotePad - Remote Desktop*](https://marlvel.ai/apps/remotepad-remote-desktop) (sangku oh) — N/A Rating | N/A Sentiment - [*TruckX Fleet*](https://marlvel.ai/apps/truckx-fleet) (TruckX Inc) — 4.3/5 Rating | N/A Sentiment - [*Elvanto*](https://marlvel.ai/apps/elvanto) (Your Giving, Inc.) — 3.4/5 Rating | Mixed Sentiment - [*Text In Church*](https://marlvel.ai/apps/text-in-church) (Text in Church) — 4.8/5 Rating | Positive Sentiment - [*Agent Alert Pro*](https://marlvel.ai/apps/agent-alert-pro) (Agent Alert Pro LLC) — 5.0/5 Rating | N/A Sentiment - [*xarvio® FIELD MANAGER*](https://marlvel.ai/apps/xarvio-field-manager) (BASF Digital Farming GmbH) — 4.1/5 Rating | N/A Sentiment - [*Hallow: Prayer & Meditation*](https://marlvel.ai/apps/hallow-prayer-meditation) (Hallow, Inc.) — 4.7/5 Rating | Negative Sentiment - [*Islamic World - Ramadan 2026*](https://marlvel.ai/apps/islamic-world-ramadan-2026) (AppAspect Technologies Pvt. Ltd.) — 4.7/5 Rating | N/A Sentiment - [*Phonecard Identifier*](https://marlvel.ai/apps/phonecard-identifier) (Amir Wald) — 5.0/5 Rating | N/A Sentiment - [*Antique Appraisal: ID Anything*](https://marlvel.ai/apps/antique-appraisal-id-anything) (Dung Vu) — 5.0/5 Rating | N/A Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.7/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 91 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 48 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/clubrunner) Data licensed for AI Agent attribution under CC-BY-NC 4.0.