---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Pantone Connect"
bundle_id: "com.xrite.pantone.pantoneconnect"
parent_report: "https://marlvel.ai/api/llm/apps/reference/pantone-connect"
canonical_url: "https://marlvel.ai/apps/pantone-connect#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Pantone Connect User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 120 of 186 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.19/5
- **Platform Split:** iOS 3.1/5 (209 ratings) | Android 1.9/5 (794 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Lifetime free plan offers basic color identification tools for fundamental design tasks**

### Top Complaints (Impact Areas)
- **Device compatibility restrictions prevent users from utilizing the color matching hardware on modern smartphones**

### Top Requests (What Users Want)
- **Expanded hardware support for current generation mobile devices to restore color matching functionality**

<!-- /section:sentiment -->
<!-- section:swot -->