---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ASOS - Discover Fashion Online"
bundle_id: "com.asos.asos"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/asos-discover-fashion-online"
canonical_url: "https://marlvel.ai/apps/asos-discover-fashion-online#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ASOS - Discover Fashion Online User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.77/5
- **Platform Split:** iOS 4.9/5 (514.6K ratings) | Android 4.7/5 (568.3K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Extensive product variety and inclusive sizing options keep fashion-conscious users engaged for years**

### Top Complaints (Impact Areas)
- **Inaccessible customer support channels prevent resolution of missing packages and refund disputes**

### Top Requests (What Users Want)
- **Transparent currency conversion and local payment support for international markets like Singapore**

<!-- /section:sentiment -->
<!-- section:swot -->