---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Lowe's Home Improvement"
bundle_id: "com.lowes.mobile.consumer.iphone.lowes"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/com-lowes-mobile-consumer-iphone-lowes"
canonical_url: "https://marlvel.ai/apps/com-lowes-mobile-consumer-iphone-lowes#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Lowe's Home Improvement User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 2M reviews) {#user-sentiment}
- **Overall Rating:** 4.76/5
- **Platform Split:** iOS 4.8/5 (1.7M ratings) | Android 4.7/5 (307.8K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **In-Store App Features**
- **Helpful In-Store Staff**

### Top Complaints (Impact Areas)
- **Account & Login Friction**
- **Broken Search Functionality**

<!-- /section:sentiment -->
<!-- section:swot -->