---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Coop supermarket"
bundle_id: "ch.coop.coopapp"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/coop-supermarket"
canonical_url: "https://marlvel.ai/apps/coop-supermarket#user-sentiment"
report_date: "2026-08-26"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Coop supermarket User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 61 of 62 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.78/5
- **Platform Split:** iOS 4.7/5 (892 ratings) | Android 3.7/5 (12.1K ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Convenient grocery delivery service provides a reliable alternative for users who lack time for in-store shopping**
- **Integrated shopping lists and receipt access simplify the routine store visit experience for frequent shoppers**

### Top Complaints (Impact Areas)

- **Persistent application sluggishness and frequent crashes disrupt the shopping flow and frustrate daily active users**

<!-- /section:sentiment -->
<!-- section:swot -->