---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Crate & Barrel"
bundle_id: "com.crateandbarrel.giftregistry"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/crate-barrel"
canonical_url: "https://marlvel.ai/apps/crate-barrel#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Crate & Barrel User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (Medium Confidence: 49 of 49 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.69/5
- **Platform Split:** iOS 4.7/5 (12.1K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **User friendly interface design makes account management and credit card payments feel efficient**

### Top Complaints (Impact Areas)
- **Frequent application crashes during cart access or product viewing break the shopping flow**

### Top Requests (What Users Want)
- **Native iPad support is required to provide a functional experience for browsing furniture**

<!-- /section:sentiment -->
<!-- section:swot -->