---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Joom. Shopping for every day."
bundle_id: "com.joom.joom"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/joom-shopping-for-every-day"
canonical_url: "https://marlvel.ai/apps/joom-shopping-for-every-day#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Joom. Shopping for every day. User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 3.7M reviews) {#user-sentiment}
- **Overall Rating:** 4.4/5
- **Platform Split:** iOS 4.7/5 (67K ratings) | Android 4.4/5 (3.6M ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Ease of Use**
- **Affordable Pricing**

### Top Complaints (Impact Areas)
- **Delivery Failures**
- **Refund and Financial Issues**

<!-- /section:sentiment -->
<!-- section:swot -->