--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Myprotein: Fitness & Nutrition" bundle_id: "com.thehutgroup.ecommerce.myprotein" parent_report: "https://marlvel.ai/api/llm/apps/shopping/myprotein-fitness-nutrition-1" canonical_url: "https://marlvel.ai/apps/myprotein-fitness-nutrition-1#user-sentiment" report_date: "2026-08-11" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Myprotein: Fitness & Nutrition User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 60 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.71/5 - **Platform Split:** iOS 4.8/5 (8.1K ratings) | Android 4.7/5 (96.9K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.71/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **High quality protein products keep long-term customers returning for their fitness nutrition needs** - **Flexible payment options like split-pay services allow new users to try products without upfront costs** ### Top Complaints (Impact Areas) - **Frequent app crashes and loading failures prevent users from browsing products or completing purchases**