---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "OfferUp Buy & Sell Marketplace"
bundle_id: "com.offerup.iphone.consumer"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/offerup-shop-buy-sell"
canonical_url: "https://marlvel.ai/apps/offerup-shop-buy-sell#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — OfferUp Buy & Sell Marketplace User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 5,678,863 reviews) {#user-sentiment}
- **Overall Rating:** 4.67/5
- **Platform Split:** iOS 4.8/5 (4,428,824 ratings) | Android 4.4/5 (1,250,039 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.67/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Ease of Use** | *Evidence:* "It's very easy to use and understand."
- **Local Marketplace Utility** | *Evidence:* "I like offer up because items listed are usually within driving distance."

### Top Complaints (Impact Areas)
- **Excessive Ads and Monetization** | *Evidence:* "The amount of ads has gotten out of control."
- **Technical Issues and Stability** | *Evidence:* "The app keeps crashing and each time it starts with a new page."