---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Tops Online - Food & Grocery"
bundle_id: "com.indexcorp.th.widget.store.TopsApplication"
parent_report: "https://marlvel.ai/api/llm/apps/shopping/tops-online-food-grocery"
canonical_url: "https://marlvel.ai/apps/tops-online-food-grocery#user-sentiment"
report_date: "2026-08-04"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Tops Online - Food & Grocery User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 22 of 22 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.4/5
- **Platform Split:** iOS 3.4/5 (5 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **The barcode reader and cooking calculator provide relevant utility for smart shoppers in the store**

### Top Complaints (Impact Areas)

- **Frequent order cancellations and out of stock items without notification frustrate users during the delivery process**

<!-- /section:sentiment -->
<!-- section:swot -->