---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "SpoofCard - Privacy Protected"
bundle_id: "com.teltechcorp.scream"
parent_report: "https://marlvel.ai/api/llm/apps/social-networking/com-teltechcorp-scream"
canonical_url: "https://marlvel.ai/apps/com-teltechcorp-scream#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — SpoofCard - Privacy Protected User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 63 of 63 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.67/5
- **Platform Split:** iOS 4.7/5 (36.3K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.67/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Initial design and interface aesthetics provided a satisfying user experience prior to the latest update**

### Top Complaints (Impact Areas)
- **Removal of custom caller ID spoofing functionality renders the application useless for long-term power users**
- **Account and credit data loss following the latest update triggers widespread user frustration and distrust**

### Top Requests (What Users Want)
- **Restoration of custom caller ID selection to allow users to verify and use personal phone numbers**

<!-- /section:sentiment -->
<!-- section:swot -->