---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Google Meet"
bundle_id: "com.google.Tachyon"
parent_report: "https://marlvel.ai/api/llm/apps/social-networking/google-meet"
canonical_url: "https://marlvel.ai/apps/google-meet#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Google Meet User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 14,152,883 reviews) {#user-sentiment}
- **Overall Rating:** 4.48/5
- **Platform Split:** iOS 4.8/5 (2,332,594 ratings) | Android 4.4/5 (11,820,289 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.48/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **General Usability** | *Evidence:* "Actually this has many features when compared to the other ones . And it is very clear"

### Top Complaints (Impact Areas)
- **Removed Core Functionality** | *Evidence:* "New update removes functionality. No longer able to direct dial a contact only able to send a link"
- **Connection & Call Failures** | *Evidence:* "the system won't let me connect with my caller until after 5 or 6 tries"

<!-- /section:sentiment -->
<!-- section:swot -->