---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "HoYoLAB"
bundle_id: "com.miHoYo.HoYoLAB"
parent_report: "https://marlvel.ai/api/llm/apps/social-networking/hoyolab"
canonical_url: "https://marlvel.ai/apps/hoyolab#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — HoYoLAB User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 172,103 reviews) {#user-sentiment}
- **Overall Rating:** 3.63/5
- **Platform Split:** iOS 4.0/5 (3,960 ratings) | Android 3.6/5 (168,143 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Utility for Game Rewards** | *Evidence:* "Only good for easy daily log in claims."

### Top Complaints (Impact Areas)
- **Technical Bugs & Login Issues** | *Evidence:* "Interactive map often becomes unresponsive or the buttons won't work."
- **Lack of Platform Optimization** | *Evidence:* "不支持iPad，不支持分屏 (Does not support iPad or split screen)."

<!-- /section:sentiment -->
<!-- section:swot -->