---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Text Free: Second Phone Number"
bundle_id: "com.pinger.textfreeWithVoice"
parent_report: "https://marlvel.ai/api/llm/apps/social-networking/text-free-second-phone-number"
canonical_url: "https://marlvel.ai/apps/text-free-second-phone-number#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Text Free: Second Phone Number User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 1.2M reviews) {#user-sentiment}
- **Overall Rating:** 4.57/5
- **Platform Split:** iOS 4.7/5 (574.7K ratings) | Android 4.5/5 (584K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.57/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Utility as a Second Number**

### Top Complaints (Impact Areas)
- **Misleading 'Free' Branding**
- **Paywalled Verification Codes**

<!-- /section:sentiment -->
<!-- section:swot -->