---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "TextNow: Call + Text Unlimited"
bundle_id: "com.tinginteractive.usms"
parent_report: "https://marlvel.ai/api/llm/apps/social-networking/textnow-call-text-unlimited"
canonical_url: "https://marlvel.ai/apps/textnow-call-text-unlimited#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — TextNow: Call + Text Unlimited User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 2.5M reviews) {#user-sentiment}
- **Overall Rating:** 4.66/5
- **Platform Split:** iOS 4.8/5 (895.5K ratings) | Android 4.6/5 (1.6M ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Free Communication Value**
- **Improved Call Quality**

### Top Complaints (Impact Areas)
- **Verification and Login Loops**
- **Data Loss After Updates**

<!-- /section:sentiment -->
<!-- section:swot -->