---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Arbiter"
bundle_id: "com.arbitersports.arbitersportsapp"
parent_report: "https://marlvel.ai/api/llm/apps/sports/com-arbitersports-arbitersportsapp"
canonical_url: "https://marlvel.ai/apps/com-arbitersports-arbitersportsapp#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Arbiter User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 87 of 115 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.52/5
- **Platform Split:** iOS 4.3/5 (490 ratings) | Android 4.7/5 (593 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Simplified scheduling and game assignment management for sports officials improves daily workflow efficiency**
- **Direct bank transfer functionality provides a reliable way to access earnings from officiating events**

### Top Complaints (Impact Areas)
- **Persistent login failures and authentication errors prevent users from accessing their schedules and assignments**
- **Removal of critical contact information for schools complicates game-day communication for officiating crews**

### Top Requests (What Users Want)
- **Multi-account profile switching allows users to manage both officiating duties and family schedules**

<!-- /section:sentiment -->
<!-- section:swot -->