---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "NBC Sports"
bundle_id: "com.nbcuni.com.nbcsports.liveextra"
parent_report: "https://marlvel.ai/api/llm/apps/sports/com-nbcuni-com-nbcsports-liveextra"
canonical_url: "https://marlvel.ai/apps/com-nbcuni-com-nbcsports-liveextra#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — NBC Sports User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 546,233 reviews) {#user-sentiment}
- **Overall Rating:** 4.38/5
- **Platform Split:** iOS 4.6/5 (437,758 ratings) | Android 3.6/5 (108,475 ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.38/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Content Availability** | *Evidence:* "Great coverage of the Olympics"

### Top Complaints (Impact Areas)
- **Authentication and Login Failures** | *Evidence:* "Impossible to login to my cable provider. I click the field to type my login info and the screen disappears"
- **Excessive Advertising** | *Evidence:* "Now you get pop ups every 5 seconds and you can’t read ANYTHING"
- **Technical Glitches and Stability** | *Evidence:* "The app doesn't support landscape full screen viewing on a Samsung tablet"

<!-- /section:sentiment -->
<!-- section:swot -->