---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "beIN CONNECT (MENA)"
bundle_id: "com.performgroup.ios.bis"
parent_report: "https://marlvel.ai/api/llm/apps/sports/com-performgroup-ios-bis"
canonical_url: "https://marlvel.ai/apps/com-performgroup-ios-bis#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — beIN CONNECT (MENA) User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 170.5K reviews) {#user-sentiment}
- **Overall Rating:** 4.11/5
- **Platform Split:** iOS 4.6/5 (13.3K ratings) | Android 4.1/5 (157.3K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.11/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Live Sports Content** | *Evidence:* "watching football"

### Top Complaints (Impact Areas)
- **Streaming Stability & Performance** | *Evidence:* "Worst app to watch football, freezing all the time"
- **Device Compatibility** | *Evidence:* "no support for Android TV"

<!-- /section:sentiment -->
<!-- section:swot -->