---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ESPN: Live Sports & Scores"
bundle_id: "com.espn.ScoreCenter"
parent_report: "https://marlvel.ai/api/llm/apps/sports/espn-live-sports-scores"
canonical_url: "https://marlvel.ai/apps/espn-live-sports-scores#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ESPN: Live Sports & Scores User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 5.2M reviews) {#user-sentiment}
- **Overall Rating:** 4.59/5
- **Platform Split:** iOS 4.7/5 (4M ratings) | Android 4.4/5 (1.2M ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.59/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Comprehensive Sports Coverage**
- **Tournament & Bracket Features**

### Top Complaints (Impact Areas)
- **App Stability and Performance**
- **Authentication and Sign-in Failures**

<!-- /section:sentiment -->
<!-- section:swot -->