---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "beIN SPORTS CONNECT"
bundle_id: "fr.beinsport.beinsport"
parent_report: "https://marlvel.ai/api/llm/apps/sports/fr-beinsport-beinsport"
canonical_url: "https://marlvel.ai/apps/fr-beinsport-beinsport#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — beIN SPORTS CONNECT User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 77,436 reviews) {#user-sentiment}
- **Overall Rating:** 4.22/5
- **Platform Split:** iOS 4.5/5 (55,764 ratings) | Android 3.4/5 (21,672 ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.22/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Content Quality** | *Evidence:* "Thank you beIN, for great coverage of the AFCON games."

### Top Complaints (Impact Areas)
- **Subscription and Billing Issues** | *Evidence:* "I can’t access a single content after paying my monthly subscription."
- **Login and Authentication Failures** | *Evidence:* "I can't receive the verification code in my email and that I can't access the app."