---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Frontier Airlines"
bundle_id: "com.flyfrontier.android"
parent_report: "https://marlvel.ai/api/llm/apps/travel-local/frontier-airlines"
canonical_url: "https://marlvel.ai/apps/frontier-airlines#user-sentiment"
report_date: "2026-08-12"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Frontier Airlines User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.75/5
- **Platform Split:** Android 4.7/5 (206.1K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **The booking and check-in process provides a quick and efficient experience for frequent travelers**
- **Professional customer support interactions help resolve booking issues and improve the overall travel experience**

### Top Complaints (Impact Areas)

- **Forced app usage for boarding passes and check-in creates significant friction for users**

<!-- /section:sentiment -->
<!-- section:swot -->