--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "AtAirports - airport maps" developer_entity: "WHERE.PLACE INC." bundle_id: "place.where.atairports" app_store_id: "1327652875" category: "Travel" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2020-04-04" report_date: "2026-08-25" last_verified: "2026-08-25T00:00:00.000Z" report_version: "1.2.2" total_reviews: 877 overall_rating: 4 sentiment: "Upset" sentiment_score: 20 confidence: "medium" confidence_score: 0.6 top_praise_theme: "The core search and navigation functionality provides occasional value for users finding specific airport amenities" top_complaint_theme: "Outdated airport maps and missing terminal information prevent users from navigating modern airport layouts effectively" review_sample_size: 29 total_review_count: 29 analyzed_review_count: 29 data_age_days: 36 momentum_velocity: "zombie" intelligence_version: 3 tags: ["travel", "free", "upset sentiment", "mobile app", "app review", "app analysis", "international", "travelers", "navigating"] canonical_url: "https://marlvel.ai/apps/atairports-airport-maps" license: "CC-BY-NC 4.0" content_version: "v2" --- # AtAirports - airport maps Intelligence Report ## TL;DR {#tldr} - **Category**: Travel · Free - **Signal**: Rating 4.04 · Sentiment Upset - **Recent focus**: Outdated airport maps and missing terminal information prevent users from navigating modern airport layouts effectively (top complaint) · The core search and navigation functionality provides occasional value for users finding specific airport amenities (top praise) > **TL;DR:** AtAirports - airport maps is a travel app by WHERE.PLACE INC., rated 4.04/5 by 877 users, with Upset user sentiment (20/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** AtAirports - airport maps faces Upset user sentiment (4.04/5 from 877 reviews), with users reporting outdated airport maps and missing terminal information prevent users from navigating modern airport layouts effectively as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.04/5 (877 reviews) | | **User Mood** | Upset | | **Category** | Travel | | **Developer** | WHERE.PLACE INC. | | **Pricing** | Free | | **Platforms** | iOS | | **Confidence** | Medium (0.6/1.0) | | **Data Age** | 36d | ## Metadata & Market Performance - **Publisher:** WHERE.PLACE INC. - **Category:** Travel - **Target Audience:** International travelers navigating large airport terminals who require precise indoor wayfinding. - **Platforms:** iOS - **Version Reviewed:** 1.2.2 - **Report Date:** 2026-08-25 - **Signal Count:** 29 reviews analyzed - **Confidence:** Medium (0.6/1.0) - **App Store ID (iOS):** 1327652875 - **Bundle ID:** place.where.atairports - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-08-25 ## Executive Snapshot **What it is:** AtAirports is a travel utility providing indoor terminal maps and wayfinding for hundreds of international airports on iOS. **Why users hire it:** Travelers use AtAirports to reduce transit stress by locating gates and amenities, though the current lack of updates limits its reliability. ## App DNA (Features & Intent) - **[Standard] GPS-based Indoor Positioning:** Uses device GPS to locate the user within supported international airport terminals. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] Turn-by-turn Wayfinding:** Provides walking directions to gates, restrooms, and amenities within airport layouts. * *User Intent:* Users seek enhanced value through premium features. - **[Standard] Airport Facility Directory:** Searchable database of gates, lounges, and ATMs across hundreds of global airports. * *User Intent:* Users want to quickly find relevant content or features. ## Market Position {#market-position} AtAirports maintains a 4.03 rating across 877 total ratings, but the lack of updates since 2020 has stalled its market relevance. The absence of recent activity prevents it from competing with airline-native navigation tools. ## Monetization Strategy - **Model:** Free - **Tiers:** Free to download and use - **Analysis:** The product is offered as a free utility, serving as a brand-awareness surface for the developer's B2B digital twin platform. ## 🔴 User Sentiment (Medium Confidence: 29 of 29 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.04/5 - **Platform Split:** iOS 4.0/5 (877 ratings) - **Overall Sentiment:** Upset - **Note:** The 4.04/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **The core search and navigation functionality provides occasional value for users finding specific airport amenities** ### Top Complaints (Impact Areas) - **Outdated airport maps and missing terminal information prevent users from navigating modern airport layouts effectively** ## SWOT Analysis {#swot} **Core Strengths:** - Global airport database provides a wide reference point for international travelers. - Free-to-use model removes friction for casual users seeking basic facility locations. **Growth Levers:** - Implementing a crowdsourced data update loop could address map stagnation. - Adding visual step-by-step guidance would address top-requested user features. ## Recent Changes (v2 → v3) {#recent-changes} The competitive assessment has shifted to explicitly identify airline-native apps as the primary threat to the product's relevance. While the app remains in a dormant state, the analysis now highlights the specific competitive disadvantage of static maps against real-time airline-integrated navigation. **Overall trend**: Declining **Compared at**: 2026-08-25 ### High-impact changes - **[Added] New Competitive Threat** (swot) - **[Shifted] Competitive Stance** (positioning) ### Medium-impact changes - **[Added] New Strength Identified** (swot) ## What's New - **Latest (v1.2.2, 6 years ago):** Added map rotation support and improved point of interest (POI) rendering. ## App Momentum (Zombie) {#momentum} - Dormant for over six years. - No feature updates since 2020. > **Cadence:** 1 total versions · 1 majors in last 6 months · 2334 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} AtAirports - airport maps is a travel app that is completely free. With a 4.04/5 rating from 877 reviews, it faces significant user friction. > **Bottom Line:** AtAirports is a legacy utility that no longer serves its core purpose due to outdated terminal data. The PM should sunset the app to prevent further negative brand impact, as the cost of updating the global database exceeds the value of this legacy B2B lead-gen surface. **Best for:** International travelers navigating large airport terminals who require precise indoor wayfinding. ### PM Action Plan (Next Best Moves) - [ ] [SUNSET] Sunset the application because the six-year maintenance gap makes data updates unfeasible → stop brand erosion. ### Outlook: Declining Users report: The market for airport navigation is consolidating around airline-native apps that provide real-time, accurate gate information. AtAirports is currently exposed, as its static, outdated data cannot compete with the dynamic utility of modern airline tools, leading to a terminal decline in user trust. - 🔴 The six-year development freeze means terminal data is increasingly inaccurate, which drives user churn as travelers encounter missing gates and closed amenities. - 🔴 Persistent offline download failures in the latest version render the app useless in connectivity-limited airports, leading to negative sentiment and low retention. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.04/5 | | Total Reviews | 877 | | Sentiment | Upset (20/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS | | Key Features | 3 analyzed | | Trend | Declining | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **AtAirports - airport maps** (this app) | 4.04/5 | Upset | WHERE.PLACE INC. | | [กิจวัตรมุสลิมไทย](https://marlvel.ai/apps/th-co-mtel-muslimdailythai) | N/A/5 | N/A | Mudarmeen Munlin | | [108 Divyadesam Navigator](https://marlvel.ai/apps/com-rsunda12-divyadesams) | N/A/5 | N/A | Rajagopal Sundarrajan | | [17 Mile Drive Audio Tour Guide](https://marlvel.ai/apps/17-mile-drive-audio-tour-guide) | 4.5/5 | N/A | 17 Mile Drive Day Trips, LLC | | [1Call Taxi](https://marlvel.ai/apps/1call-taxi) | 5.0/5 | N/A | Ardalan Hussein | | [1st Central Connect](https://marlvel.ai/apps/1st-central-connect) | 3.0/5 | N/A | Cambridge Mobile Telematics Inc. | ## Company Profile - **Developer:** WHERE.PLACE INC. - **Website:** [https://inmapz.com](https://inmapz.com) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/atairports-airport-maps/id1327652875?uo=4) - **Dev Site:** [Official Website](https://inmapz.com) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*กิจวัตรมุสลิมไทย*](https://marlvel.ai/apps/th-co-mtel-muslimdailythai) (Mudarmeen Munlin) · N/A Rating - [*108 Divyadesam Navigator*](https://marlvel.ai/apps/com-rsunda12-divyadesams) (Rajagopal Sundarrajan) · N/A Rating - [*17 Mile Drive Audio Tour Guide*](https://marlvel.ai/apps/17-mile-drive-audio-tour-guide) (17 Mile Drive Day Trips, LLC) · 4.5/5 Rating - [*1Call Taxi*](https://marlvel.ai/apps/1call-taxi) (Ardalan Hussein) · 5.0/5 Rating - [*1st Central Connect*](https://marlvel.ai/apps/1st-central-connect) (Cambridge Mobile Telematics Inc.) · 3.0/5 Rating - [*247 Airport Transfer*](https://marlvel.ai/apps/247-airport-transfer) (Ionel Tanasa) · N/A Rating - [*24Seven Taxi Driver*](https://marlvel.ai/apps/24seven-taxi-driver) (24Seven Taxi Dispatch, LLC) · 5.0/5 Rating - [*24Seven Taxi Service*](https://marlvel.ai/apps/24seven-taxi-service) (My Taxi Ride Inc.) · N/A Rating - [*2 one day trips Tokyo suburbs*](https://marlvel.ai/apps/2-one-day-trips-tokyo-suburbs) (mlet co.,ltd) · N/A Rating - [*360 Central Park AR NYC Map*](https://marlvel.ai/apps/com-vues-360centralpark) (Vadym Ustymenko) · N/A Rating ## Frequently Asked Questions {#faq} ### Is AtAirports accurate for finding gates in 2026? No. User reviews report that the map data is several years out of date and fails to reflect new terminal construction, making it unreliable for current airport navigation. ### Does AtAirports work without an internet connection? While the app is designed to support offline maps, users report that the download process frequently fails or hangs, making it unreliable in areas without stable mobile data. ### What is a better alternative to AtAirports? Most major airlines now provide integrated, real-time terminal maps and gate information within their own official apps, which are generally more accurate than third-party static map utilities. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.6/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 29 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 36 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/atairports-airport-maps) Data licensed for AI Agent attribution under CC-BY-NC 4.0.