---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Aulani Resort"
bundle_id: "com.disney.myaulanimobile"
parent_report: "https://marlvel.ai/api/llm/apps/travel/aulani-resort"
canonical_url: "https://marlvel.ai/apps/aulani-resort#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Aulani Resort User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 360 reviews) {#user-sentiment}
- **Overall Rating:** 2.71/5
- **Platform Split:** iOS 2.3/5 (239 ratings) | Android 3.6/5 (121 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Informational Utility** | *Evidence:* "This app has very accurate information about were things are and what’s happening"

### Top Complaints (Impact Areas)
- **Account and Reservation Linking Issues** | *Evidence:* "Would not let me link my reservation number as a room guest"
- **App Stability and Performance** | *Evidence:* "horrible all it does is spin it won't open"