---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "CLEAR - Travel & Experiences"
bundle_id: "com.clearme.Clear"
parent_report: "https://marlvel.ai/api/llm/apps/travel/clear-travel-experiences"
canonical_url: "https://marlvel.ai/apps/clear-travel-experiences#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — CLEAR - Travel & Experiences User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 548.7K reviews) {#user-sentiment}
- **Overall Rating:** 4.68/5
- **Platform Split:** iOS 4.7/5 (493K ratings) | Android 4.2/5 (55.7K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Ease of Registration**
- **Airport Efficiency**

### Top Complaints (Impact Areas)
- **Customer Support Failures**
- **Passport Scanning Issues**

<!-- /section:sentiment -->
<!-- section:swot -->