---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Going: Find Flight Deals"
bundle_id: "com.going.mobile"
parent_report: "https://marlvel.ai/api/llm/apps/travel/com-going-mobile"
canonical_url: "https://marlvel.ai/apps/com-going-mobile#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Going: Find Flight Deals User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 4,472 reviews) {#user-sentiment}
- **Overall Rating:** 4.51/5
- **Platform Split:** iOS 4.7/5 (3,826 ratings) | Android 3.5/5 (646 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.51/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Value of Travel Deals** | *Evidence:* "I love how much money I've saved traveling overall by using Going"

### Top Complaints (Impact Areas)
- **App Stability and Performance** | *Evidence:* "Won't even open."
- **Forced Subscription/Paywall** | *Evidence:* "forces you to upgrade, but I don't even know what I'm upgrading from"
- **Poor UX and Navigation** | *Evidence:* "opens the app, then you have to log in, then it takes you to the app's home page instead of the deal"

<!-- /section:sentiment -->
<!-- section:swot -->