---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Countries Been"
bundle_id: "com.riliclabs.countriesbeen"
parent_report: "https://marlvel.ai/api/llm/apps/travel/countries-been"
canonical_url: "https://marlvel.ai/apps/countries-been#user-sentiment"
report_date: "2026-08-19"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Countries Been User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (Medium Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.87/5
- **Platform Split:** iOS 3.6/5 (27 ratings) | Android 4.9/5 (25.5K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **The simple and interactive interface allows users to track their travel history with minimal effort**
- **Responsive customer support provides effective assistance for account management and data recovery issues**

### Top Complaints (Impact Areas)

- **Users report significant data loss where saved countries and progress disappear following recent updates**

<!-- /section:sentiment -->
<!-- section:swot -->