---
title: "CT Service — App Overview"
url: https://marlvel.ai/intel-report/travel/ct-service
category: Travel
developer: California Department of Transportation
platforms: ios, android
rating: 3.3 (9 ratings)
pricing: free
report_level: overview
generated: 2026-04-28
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app provides a direct channel for reporting highway maintenance, users report inconsistent resolution times and a lack of advanced features like photo uploads.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Travel |
| Rating | 3.3 ★ (9) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 2.0.1 |
| Latest Version (Android) | 1.3 |
| Developer | California Department of Transportation |

<!-- SECTION: Summary -->
## What is CT Service?

CT Service is a government-provided tool developed by the California Department of Transportation that enables users to submit and track service requests for highway maintenance. The app serves as a digital interface for reporting infrastructure issues like potholes and graffiti directly to the relevant regional authorities.

<!-- SECTION: Key Features -->
## Key Features

- **Service Request Submission**: Allows users to report infrastructure issues such as potholes and graffiti to the California Department of Transportation.
- **Request Tracking**: Provides a centralized view for users to monitor the status of their submitted service tickets.
- **Map Interface**: Includes a map-based tool for locating and identifying specific areas requiring maintenance.

<!-- SECTION: Target Audience -->
## Who is it for?

California residents and commuters who need to report non-emergency highway maintenance issues.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/ct-service/id1356206727?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=gov.caltrans.csr_mobile&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/travel/ct-service)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/travel/ct-service).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*