---
title: "Global Entry Mobile — App Overview"
url: https://marlvel.ai/intel-report/travel/gov-dhs-cbp-pspd-gem
category: Travel
developer: US Customs and Border Protection
platforms: ios, android
rating: 4.6 (10.4K ratings)
pricing: free
report_level: overview
generated: 2026-04-16
last_verified: "2026-04-16T17:41:28.143Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app offers a convenient alternative to physical kiosks, recent user feedback indicates significant technical instability regarding loading errors.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Travel |
| Rating | 4.6 ★ (10.4K) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 2.1.2 |
| Latest Version (Android) | 2.1.2 |
| Developer | US Customs and Border Protection |

<!-- SECTION: Summary -->
## What is Global Entry Mobile?

Global Entry Mobile is an official tool from U.S. Customs and Border Protection that allows active program members to report their arrival at supported airports via mobile device. By submitting a self-photo, users receive a digital receipt to present to officers, bypassing the need for stationary kiosks. The app also provides functionality for managing CBP Pass ID and Class of Admission preferences.

<!-- SECTION: Key Features -->
## Key Features

- **Arrival Reporting**: Enables users to report their arrival at supported airports directly from their mobile device.
- **Photo Verification**: Requires users to submit a photo of themselves while within the arrival terminal for CBP verification.
- **Digital Receipt Generation**: Provides a receipt upon successful submission that must be presented to a Global Entry officer.
- **Profile Management**: Allows users to store their CBP Pass ID and select their preferred Class of Admission.

<!-- SECTION: Target Audience -->
## Who is it for?

Active members of the Global Entry program traveling through supported airports.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/global-entry-mobile/id6446152466?uo=2)
- [Google Play](https://play.google.com/store/apps/details?id=gov.dhs.cbp.pspd.gem&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/travel/gov-dhs-cbp-pspd-gem)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/travel/gov-dhs-cbp-pspd-gem).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*