---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Hotwire: Last Minute Hotels"
bundle_id: "com.hotwire.Hotwire"
parent_report: "https://marlvel.ai/api/llm/apps/travel/hotwire-last-minute-hotels-1"
canonical_url: "https://marlvel.ai/apps/hotwire-last-minute-hotels-1#user-sentiment"
report_date: "2026-08-11"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Hotwire: Last Minute Hotels User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 49 of 49 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.76/5
- **Platform Split:** iOS 4.8/5 (144.6K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.76/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **The core booking engine provides competitive pricing and useful filtering options for travelers**

### Top Complaints (Impact Areas)

- **Frequent app freezes and crashes during the sign-in or checkout process prevent successful bookings**

<!-- /section:sentiment -->
<!-- section:swot -->