--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Sistem eKonsular" developer_entity: "JABATAN DIGITAL NEGARA (JDN)" bundle_id: "my.gov.onegovappstore.eKonsular" app_store_id: "1570201576" category: "Travel" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-01" report_date: "2026-05-19" last_verified: "2026-05-19T23:03:14.231Z" report_version: "1.5.2" total_reviews: 78 overall_rating: 2.78 confidence: "low" confidence_score: 0.05 data_age_days: 11 intelligence_version: 2 tags: ["travel", "free", "mobile app", "app review", "app analysis", "malaysian", "citizens", "living"] canonical_url: "https://marlvel.ai/intel-report/travel/my-gov-onegovappstore-ekonsular" license: "CC-BY-NC 4.0" content_version: "v2" --- # Sistem eKonsular App Audit ## TL;DR {#tldr} - **Category**: Travel · Free - **Signal**: Rating 2.78 > **TL;DR:** Sistem eKonsular is a travel app by JABATAN DIGITAL NEGARA (JDN), rated 2.78/5 by 78 users, available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** Sistem eKonsular is a travel app by JABATAN DIGITAL NEGARA (JDN). ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 2.78/5 (78 reviews) | | **Category** | Travel | | **Developer** | JABATAN DIGITAL NEGARA (JDN) | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Low (0.05/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** JABATAN DIGITAL NEGARA (JDN) - **Category:** Travel - **Target Audience:** Malaysian citizens living or traveling abroad who require consular assistance or official documentation. - **Platforms:** iOS & Android - **Version Audited:** 1.5.2 - **Audit Date:** 2026-05-19 - **Signal Count:** 0 reviews analyzed - **Confidence:** Low (0.05/1.0) - **App Store ID (iOS):** 1570201576 - **Bundle ID:** my.gov.onegovappstore.eKonsular - **Google Play ID:** my.gov.onegovappstore.eKonsular - **Data Window:** Analysis based on signals collected up to 2026-05-19 ## Executive Snapshot Sistem eKonsular is a government-developed application designed to provide Malaysian citizens with remote access to essential consular services. It facilitates the submission of official documentation and emergency registration, while providing a directory of Malaysian Missions abroad. ## App DNA (Features & Intent) - **[Standard] Certificate of Good Conduct (CGC):** Allows users to apply for documentation certifying the absence of a criminal record during their residence in Malaysia. - **[Standard] Waiver of Two-Year Home Residence:** Enables Malaysians in the United States to apply for a waiver of the two-year physical presence requirement for residence permit extensions. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] Registration of Malaysian Abroad:** Collects location data for Malaysian citizens to facilitate government assistance during emergencies or disasters. - **[Standard] Mission Locator:** Provides a directory to help users identify and locate the nearest Malaysian Missions while abroad. * *User Intent:* Users seek enhanced value through premium features. ## Monetization Strategy - **Model:** Free ## The "So What?" (Strategic Takeaway) {#so-what} Sistem eKonsular is an established travel app that is completely free. With a 2.78/5 rating from 78 reviews, it shows polarized user reception. > **Bottom Line:** The app serves as a centralized digital portal for Malaysian citizens to manage official consular requirements and emergency registration while overseas. **Best for:** Malaysian citizens living or traveling abroad who require consular assistance or official documentation. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 2.78/5 | | Total Reviews | 78 | | Confidence | Low | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 4 analyzed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Sistem eKonsular** (this app) | 2.78/5 | N/A | JABATAN DIGITAL NEGARA (JDN) | | [Learn Japanese to English](https://marlvel.ai/intel-report/travel/learn-japanese-to-english) | 5.0/5 | N/A | Shoreline Animation | | [Hoku: AI Group Trip Planner](https://marlvel.ai/intel-report/travel/hoku-ai-group-trip-planner) | 4.3/5 | N/A | Hoku Travel LLC | | [GoBeach: beach finder](https://marlvel.ai/intel-report/travel/gobeach-beach-finder) | 5.0/5 | N/A | Pelmorex Corp. | | [Rutes Reus](https://marlvel.ai/intel-report/travel/rutes-reus) | N/A/5 | N/A | Ajuntament de Reus | | [London Bus Checker](https://marlvel.ai/intel-report/travel/london-bus-checker) | 4.5/5 | N/A | UrbanThings Limited | ## Company Profile - **Developer:** JABATAN DIGITAL NEGARA (JDN) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/my/app/sistem-ekonsular/id1570201576?uo=2) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=my.gov.onegovappstore.eKonsular&hl=en&gl=my) - **Sources:** App store metadata. ## Related Intel Reports - [*Learn Japanese to English*](https://marlvel.ai/intel-report/travel/learn-japanese-to-english) (Shoreline Animation) — 5.0/5 Rating | N/A Sentiment - [*Hoku: AI Group Trip Planner*](https://marlvel.ai/intel-report/travel/hoku-ai-group-trip-planner) (Hoku Travel LLC) — 4.3/5 Rating | N/A Sentiment - [*GoBeach: beach finder*](https://marlvel.ai/intel-report/travel/gobeach-beach-finder) (Pelmorex Corp.) — 5.0/5 Rating | N/A Sentiment - [*Rutes Reus*](https://marlvel.ai/intel-report/travel/rutes-reus) (Ajuntament de Reus) — N/A Rating | N/A Sentiment - [*London Bus Checker*](https://marlvel.ai/intel-report/travel/london-bus-checker) (UrbanThings Limited) — 4.5/5 Rating | N/A Sentiment - [*Uber - Request a ride*](https://marlvel.ai/intel-report/travel/uber-request-a-ride) (Uber Technologies, Inc.) — 4.8/5 Rating | Positive Sentiment - [*Airbnb*](https://marlvel.ai/intel-report/travel/airbnb) (Airbnb, Inc.) — 4.7/5 Rating | Negative Sentiment - [*Ten Four*](https://marlvel.ai/intel-report/travel/ten-four) (Paul Wilkinson) — 5.0/5 Rating | N/A Sentiment - [*Vivre à - Expat et voyage*](https://marlvel.ai/intel-report/travel/vivre-a-expat-et-voyage) (Thomas Gesland) — N/A Rating | N/A Sentiment - [*Wait Times for Disney World*](https://marlvel.ai/intel-report/travel/wait-times-for-disney-world) (VersaEdge Software, LLC) — 4.8/5 Rating | N/A Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.05/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 0 - **Data Sources:** App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/travel/my-gov-onegovappstore-ekonsular) Data licensed for AI Agent attribution under CC-BY-NC 4.0.