---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "New York Offline Map"
bundle_id: "greenlake.newyork.offline"
parent_report: "https://marlvel.ai/api/llm/apps/travel/new-york-offline-map"
canonical_url: "https://marlvel.ai/apps/new-york-offline-map#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — New York Offline Map User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 10 of 10 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.67/5
- **Platform Split:** iOS 4.7/5 (268 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.67/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Satellite map visualization provides helpful visual context for sightseeing and navigation tasks**

### Top Complaints (Impact Areas)
- **Navigation and address search functionality fail to provide accurate or useful location results**
- **Offline map utility is undermined by frequent crashes and persistent connection error popups**

### Top Requests (What Users Want)
- **Customizable map markers allow users to remove irrelevant locations from their personal view**

<!-- /section:sentiment -->
<!-- section:swot -->