---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Waymo"
bundle_id: "com.waymo.client"
parent_report: "https://marlvel.ai/api/llm/apps/travel/waymo"
canonical_url: "https://marlvel.ai/apps/waymo#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Waymo User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 100 of 203 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.96/5
- **Platform Split:** iOS 5.0/5 (205.8K ratings) | Android 4.9/5 (44.6K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Autonomous navigation provides a relaxing and stress-free alternative to human-operated rideshare services**

### Top Complaints (Impact Areas)
- **Restrictive device security requirements prevent users on custom operating systems from accessing the service**

### Top Requests (What Users Want)
- **Expanded service area coverage requested to allow for more frequent and reliable daily usage**

<!-- /section:sentiment -->
<!-- section:swot -->