---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Alliant Energy"
bundle_id: "com.kubra.alliant"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/alliant-energy"
canonical_url: "https://marlvel.ai/apps/alliant-energy#user-sentiment"
report_date: "2026-10-19"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Alliant Energy User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 85 of 100 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.58/5
- **Platform Split:** iOS 4.7/5 (29K ratings) | Android 4.4/5 (17.2K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.58/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Convenient payment features allow users to settle bills without writing checks or calling support**

### Top Complaints (Impact Areas)

- **Mandatory multi-factor authentication for every login creates significant friction for users checking their accounts**

<!-- /section:sentiment -->
<!-- section:swot -->