---
title: "ANEEL Consumidor — App Overview"
url: https://marlvel.ai/intel-report/utilities/aneel-consumidor
category: Utilities
developer: Servicos e Informacoes do Brasil
platforms: ios, android
rating: 1.0 (1 ratings)
pricing: free
report_level: overview
generated: 2026-04-19
last_verified: "2026-04-19T20:44:35.387Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** The app functions as a formal regulatory interface for consumer grievances, though current user feedback indicates significant technical instability.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Utilities |
| Rating | 1.0 ★ (1) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 1.4.11 |
| Latest Version (Android) | 1.4.13 |
| Developer | Servicos e Informacoes do Brasil |

<!-- SECTION: Summary -->
## What is ANEEL Consumidor?

ANEEL Consumidor is a government-provided utility app that allows users to file and track complaints against electric power companies. It serves as a centralized platform for consumers to access information regarding energy tariffs, consumer rights, and company performance ratings.

<!-- SECTION: Key Features -->
## Key Features

- **Complaint Registration**: Enables users to formally register complaints against electric power companies with the national regulatory agency.
- **Complaint Tracking**: Provides a status monitoring system for users to follow the progress and responses to their submitted claims.
- **Consumer Education**: Offers access to information on energy tariffs, consumer rights, and specific duties of the utility companies.
- **Company Performance Evaluation**: Allows users to view the official ANEEL performance ratings for their specific energy provider.

<!-- SECTION: Target Audience -->
## Who is it for?

Brazilian electricity consumers seeking to resolve service issues or access regulatory information regarding their energy providers.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/aneel-consumidor/id1376789654?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=br.gov.aneel.ouvidoria&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/utilities/aneel-consumidor)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/utilities/aneel-consumidor).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*