---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ArcGIS Survey123"
bundle_id: "com.esri.survey123"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/arcgis-survey123"
canonical_url: "https://marlvel.ai/apps/arcgis-survey123#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ArcGIS Survey123 User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 64 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.11/5
- **Platform Split:** iOS 2.8/5 (204 ratings) | Android 3.1/5 (2.5K ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Offline GPS tracking capabilities provide essential utility for remote field data collection tasks**

### Top Complaints (Impact Areas)
- **Frequent application crashes and data loss during survey submission disrupt critical field workflows**

### Top Requests (What Users Want)
- **Improved text input support including voice typing and autocorrect for field data entry**

<!-- /section:sentiment -->
<!-- section:swot -->