---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Austin 311"
bundle_id: "gov.austin.austin311"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/austin-311"
canonical_url: "https://marlvel.ai/apps/austin-311#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Austin 311 User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (Medium Confidence: 182 reviews) {#user-sentiment}
- **Overall Rating:** 3/5
- **Platform Split:** iOS 2.5/5 (49 ratings) | Android 3.2/5 (133 ratings)
- **Overall Sentiment:** Mixed

<!-- /section:sentiment -->
<!-- section:swot -->
