---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Authenticator App - OneAuth"
bundle_id: "com.zoho.iamlogin"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/authenticator-app-oneauth"
canonical_url: "https://marlvel.ai/apps/authenticator-app-oneauth#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Authenticator App - OneAuth User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 100 of 149 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.65/5
- **Platform Split:** iOS 4.7/5 (32.6K ratings) | Android 4.5/5 (5.8K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Time-based authentication folder organization helps users manage multiple security tokens with high efficiency**

### Top Complaints (Impact Areas)
- **Complex account recovery workflows following device changes or app uninstallation cause permanent access loss**

### Top Requests (What Users Want)
- **Expanded data storage fields for notes and identity documents would increase the utility of the app**

<!-- /section:sentiment -->
<!-- section:swot -->