---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Avast Cleanup – Phone Cleaner"
bundle_id: "com.avast.ios.cleaner"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/avast-cleanup-phone-cleaner"
canonical_url: "https://marlvel.ai/apps/avast-cleanup-phone-cleaner#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Avast Cleanup – Phone Cleaner User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 64 of 64 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.6/5
- **Platform Split:** iOS 4.6/5 (1.8K ratings) | Android 4.6/5 (1.5M ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Effective junk file removal provides noticeable storage space recovery for users with full devices**

### Top Complaints (Impact Areas)
- **Post-update technical failures prevent cache clearing and trigger persistent error messages on newer devices**

### Top Requests (What Users Want)
- **Transparent refund processes and responsive customer support are needed for users experiencing technical failures**

<!-- /section:sentiment -->
<!-- section:swot -->