---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "beIN"
bundle_id: "com.bein.beIN"
parent_report: "https://marlvel.ai/api/llm/apps/utilities/bein"
canonical_url: "https://marlvel.ai/apps/bein#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — beIN User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 96 reviews) {#user-sentiment}
- **Overall Rating:** 3.01/5
- **Platform Split:** iOS 3.0/5 (96 ratings)
- **Overall Sentiment:** Upset

### Top Complaints (Impact Areas)
- **Lack of Arabic Language Support** | *Evidence:* "لا يدعم العربية (Does not support Arabic)"
- **Poor Customer Service** | *Evidence:* "خدمة العملاء متدنية جدا جدا (Customer service is very, very poor)"
- **Regional Registration Issues** | *Evidence:* "Can’t use the app because Egypt isn’t included in the countries"