--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "MyRogers (Shaw)" developer_entity: "Rogers Communications Inc." bundle_id: "ca.shaw.ios.selfserve" app_store_id: "1217939030" google_play_id: "ca.shaw.android.selfserve" category: "Utilities" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-05-07" report_date: "2026-05-19" last_verified: "2026-05-19T11:58:13.357Z" report_version: "1.16.11" total_reviews: 57097 overall_rating: 3.93 confidence: "low" confidence_score: 0.25 data_age_days: 8 momentum_velocity: "intense" intelligence_version: 2 tags: ["utilities", "free", "mobile app", "app review", "app analysis", "residential", "rogers", "customers"] canonical_url: "https://marlvel.ai/intel-report/utilities/ca-shaw-ios-selfserve" license: "CC-BY-NC 4.0" content_version: "v2" --- # MyRogers (Shaw) App Audit ## TL;DR {#tldr} - **Category**: Utilities · Free - **Signal**: Rating 3.93 > **TL;DR:** MyRogers (Shaw) is a utilities app by Rogers Communications Inc., rated 3.93/5 by 57.1K users, available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** MyRogers (Shaw) is a utilities app by Rogers Communications Inc.. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.93/5 (57.1K reviews) | | **Category** | Utilities | | **Developer** | Rogers Communications Inc. | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Low (0.25/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** Rogers Communications Inc. - **Category:** Utilities - **Target Audience:** Residential Rogers and Shaw customers seeking mobile account management and support. - **Platforms:** iOS & Android - **Version Audited:** 1.16.11 - **Audit Date:** 2026-05-19 - **Signal Count:** 5 reviews analyzed - **Confidence:** Low (0.25/1.0) - **App Store ID (iOS):** 1217939030 - **Bundle ID:** ca.shaw.ios.selfserve - **Google Play ID:** ca.shaw.android.selfserve - **Data Window:** Analysis based on signals collected up to 2026-05-19 - **Short Description:** Get the most out of your products and services with the MyRogers (Shaw) app. ## Executive Snapshot MyRogers (Shaw) is a utility application designed for residential customers to manage their account services, billing, and support interactions. The app centralizes account administration, allowing users to handle payments and access live-agent support directly from their smartphones. ## App DNA (Features & Intent) - **[Standard] Billing Management:** Users can manage eBills, set up auto-payments, and save payment details for future transactions. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] Payment Extensions:** The app allows users to submit requests for payment extensions directly within the interface. - **[Standard] Live-agent Support Chat:** Provides a direct channel for users to communicate with support agents for assistance. * *User Intent:* Users seek enhanced value through premium features. ## Monetization Strategy - **Model:** Free ## App Momentum (Intense) {#momentum} Last updated 11d ago. 5 versions tracked. > **Cadence:** 5 total versions · 0 majors in last 6 months · 11 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} MyRogers (Shaw) is an established utilities app that is completely free. With a 3.93/5 rating from 57.1K reviews, it shows polarized user reception. > **Bottom Line:** While the app offers comprehensive account and billing management tools, users report significant technical friction regarding authentication and UI stability. **Best for:** Residential Rogers and Shaw customers seeking mobile account management and support. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.93/5 | | Total Reviews | 57.1K | | Confidence | Low | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **MyRogers (Shaw)** (this app) | 3.93/5 | N/A | Rogers Communications Inc. | | [Potatso](https://marlvel.ai/intel-report/utilities/potatso) | 4.4/5 | N/A | Potatso Lab LTD | | [Quantumult X](https://marlvel.ai/intel-report/utilities/quantumult-x) | 3.8/5 | N/A | Cross Utility Ltd | | [V2Box - V2ray Client](https://marlvel.ai/intel-report/utilities/v2box-v2ray-client) | 4.6/5 | N/A | techlaim | | [Free VPN by Free VPN .org™](https://marlvel.ai/intel-report/utilities/free-vpn-by-free-vpn-org) | 4.3/5 | Mixed | Free VPN LLC | | [15C Pro Scientific Calculator](https://marlvel.ai/intel-report/utilities/15c-pro-scientific-calculator) | 4.2/5 | N/A | Vicinno Soft LLC | ## Company Profile - **Developer:** Rogers Communications Inc. - **Website:** [https://www.rogers.com](https://www.rogers.com) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/ca/app/myrogers-shaw/id1217939030?uo=2) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=ca.shaw.android.selfserve&hl=en&gl=ca) - **Dev Site:** [Official Website](https://www.rogers.com) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*Potatso*](https://marlvel.ai/intel-report/utilities/potatso) (Potatso Lab LTD) — 4.4/5 Rating | N/A Sentiment - [*Quantumult X*](https://marlvel.ai/intel-report/utilities/quantumult-x) (Cross Utility Ltd) — 3.8/5 Rating | N/A Sentiment - [*V2Box - V2ray Client*](https://marlvel.ai/intel-report/utilities/v2box-v2ray-client) (techlaim) — 4.6/5 Rating | N/A Sentiment - [*Free VPN by Free VPN .org™*](https://marlvel.ai/intel-report/utilities/free-vpn-by-free-vpn-org) (Free VPN LLC) — 4.3/5 Rating | Mixed Sentiment - [*15C Pro Scientific Calculator*](https://marlvel.ai/intel-report/utilities/15c-pro-scientific-calculator) (Vicinno Soft LLC) — 4.2/5 Rating | N/A Sentiment - [*Scale for grams - weight scale*](https://marlvel.ai/intel-report/utilities/scale-for-grams-weight-scale) (Dung Vu) — 4.7/5 Rating | N/A Sentiment - [*Nitefall: Browser dark mode*](https://marlvel.ai/intel-report/utilities/nitefall-browser-dark-mode) (FoxfortMobile) — 3.6/5 Rating | N/A Sentiment - [*LLM Bridge - Multi LLM Client*](https://marlvel.ai/intel-report/utilities/llm-bridge-multi-llm-client) (Byungil Park) — 2.3/5 Rating | N/A Sentiment - [*Calculator# Hide Photos Videos*](https://marlvel.ai/intel-report/utilities/calculator-hide-photos-videos) (NewSoftwares.net) — 4.4/5 Rating | N/A Sentiment - [*Work Log - Shift Tracker*](https://marlvel.ai/intel-report/utilities/work-log-shift-tracker) (AR Productions Inc) — 4.7/5 Rating | N/A Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.25/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 5 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/utilities/ca-shaw-ios-selfserve) Data licensed for AI Agent attribution under CC-BY-NC 4.0.